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Titre
ESM Error unhandled exception (ExceptionCode=0xC06D007E) after Microsoft Outlook for Office 365 ProPlus is installed -
Description
Microsoft Outlook for Office 365 ProPlus Semi-Annual channel release version 1808 (32-bit) is installedError:20:35:31 Application received an unhandled exception:20:35:31 ExceptionCode=0xC06D007E20:35:31 Address=0x751FC23220:35:31 Stack trace: ContextFlags=0x0001007F20:35:31 ESP=0x0019F3A820:35:31 EBP=0x0019F400 EIP=0x751FC232 (KERNELBASE.dll+0x000DC232)20:35:31 EBP=0x0019F45C EIP=0x67202BE1 (olmapi32.dll+0x00132BE1)20:35:31 EBP=0x0019F4B0 EIP=0x670F9001 (olmapi32.dll+0x00029001)20:35:31 EBP=0x0019F6F8 EIP=0x670F9474 (olmapi32.dll+0x00029474)20:35:31 EBP=0x0019F728 EIP=0x670F870D (olmapi32.dll+0x0002870D)20:35:31 EBP=0x0019F734 EIP=0x670F84EA (olmapi32.dll+0x000284EA)20:35:31 EBP=0x0019FBCC EIP=0x59C4108E (MSMAPI32.DLL+0x0000108E)20:35:31 EBP=0x0019FBEC EIP=0x6DD55724 (MAPI32.dll+0x00005724)20:35:31 EBP=0x0019FC4C EIP=0x00A7B4FF (Quest.AM.ESM.Native.ExchangeExtractor.dll+0x0001B4FF) -
Cause
Due to a bug from Microsoft that may crash the ESM service when Microsoft Outlook for Office 365 ProPlus Semi-Annual channel release version 1808 (32-bit) is installed. -
Résolution
Please check the following key and remove on Archie Manager Server.HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ExperimentHKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ExperimentEcsHKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ExperimentTasHKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\Licensing\CurrentSkuIdForApp