Agent message complains about login failure with sudo:
WARN [Startup Thread] com.quest.glue.core.jfogbank.JFogbankAgentImpl - The agent did not log in after being launched with /usr/local/bin/sudo. Please ensure that sudo on the client machine is set up to launch agents without requiring the user to enter a password. The agent will be relaunched as the current user.
You need to be signed in and under a current maintenance contract to view premium knowledge articles.