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Title
Upgrading EU-Core cartridge from 5.5.5 to 5.5.8 failed -
Description
When upgrading the EU-Core cartridge from 5.5.5 to 5.5.8 the cartridge failed to upgrade. The error indicated in the console was:
"Error invoking cartridge lifecycle script"
In the DFMS log the fiull error was:
ERROR [CartridgeInstall:182749031513092560857442] com.quest.nitro.service.cartridge.api.CartridgeManager - Cartridge EU-Core-5.5.8 could not be enabled. Enabling component AddAgentInstanceIdentity- failed with error: com.quest.nitro.service.cartridge.api.CartridgeDeploymentException: Error invoking cartridge lifecycle script. All components of EU-Core-5.5.8 will be disabled.
com.quest.nitro.service.cartridge.api.CartridgeDeploymentException: Error invoking cartridge lifecycle scriptCaused by: java.lang.NullPointerException: Cannot invoke method getUniqueId() on null object -
Resolution
Install the EU-Core 5.5.8.1 cartridge instead. It can be obtained from the link below:
https://support.quest.com/Download/InstallDetail.aspx?fID=3630271&probjid=1-7GCB8-91