Return
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Title
Database agents alerting on non existant disk -
Description
The database (Oracle/SQLServer) agents are alerting that a number of disk are full, for example from the DBSS - Disk Percentage Used rule. These disks are identified by names such as HardDiskVolumeX where X is a number
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Cause
If the disk has a drive letter, the database agent will show the drive letter for the disk.
if the disk is configured in Disk Management in Windows but has no drive letter, the Agent will bring the windows default name for the disk. for example: HarddiskVolume2.You can use the Microsoft Winobj tool (http://technet.microsoft.com/en-us/sysinternals/bb896657.aspx) and see what the disks names are on the monitored host. -
Resolution
WORKAROUND 1
Identify the disk on the monitor host refused via the volume and reduce the space on it
WORKAROUND 2
Configure the disk with a drive letter