Foglight Management Server starts but cannot log in to the console - error message: "Http status (4352992)

Foglight Management Server (FMS) starts but cannot log in to the console - the following error message is displayed:

"Http status 404".

The first errors to show up in the log file $FMS_HOME/logs/ManagementServer<CurrentDateTime>.log are related to the database cartridges (Oracle, SQL).

Here is example:

2011-06-29 14:13:29.464 ERROR [Utility-1-thread-1] com.quest.nitro.service.topology.provider.wcfsdo.TopologyProviderImpl - Failed to convert value persisted for property DBWC_AdminEpisode_DBSS.connectionDetails to the DBWC_Admin_connectionDetails type.

Theory on this is that there were a number of previous versions of the database cartridges and there could have been two versions trying to start at startup which was causing problems.

1. Disable the database cartridge components (all of them - SQL and Oracle) from the command prompt using the fglcmd command. (Please see below for the command syntax).
2. Restart FMS.
3. Wait for FMS to come up.
4. Re-enable the database cartridge components through the UI.
5. Restart FMS again.
6. Login to FMS console and check that the database cartridges are enabled.
   Here the command syntax to list and disable the database cartridges components:
   
   fglcmd -usr <username> -pwd <password> -cmd cartridge:list
   fglcmd -cmd cartridge:disable -forupgrade -n <NameOfCartridgeAsAppearsInList> -v <CartrdigeVersionNumber>
   
   Example:
   fglcmd -usr foglight -pwd foglight -cmd cartridge:disable -forupgrade -n DB_Oracle_UI -v 5.5.8.127
   
   NOTE: the -forupgrade option is used to retain data for cartridge.

Please be aware that disabling and re-enabling the DBSS and DBO Cartridges from cartridge inventory will remove created Services from the SOC and also remove created Services and Group from the Database dashboards. Refrain from using this troubleshooting method if groups and services have been created.