After Agent Manager restart agents are not collecting data (4250380)

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Title

After Agent Manager restart agents are not collecting data
Description

After a restart, the Agent Manager starts successfully, continues to run and is present in the Agent Hosts dashboard. Agents located on the Agent Manager are running, but no data is being submitted.
Cause

Looking in the individual agent logs we see that the XmlHelper class did not start up correctly:
2015-11-23 02:03:53.303 ECHO <fb8be857-fbcf-4747-973d-295a8570e581/VMwarePerformance/5.6.15/VMwarePerformance/SomeHostAgent> WARN [Quartz[0]-18488] com.quest.agent.esx.task.ESXAgentTask - Inventory and Relations - Error during FGLAM submission: Could not initialize class com.quest.glue.common.util.XmlHelper
java.lang.NoClassDefFoundError: Could not initialize class com.quest.glue.common.util.XmlHelper
Resolution

Restart the Agent Manager service.

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