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Title
No alarms are forwarded to PagerDuty -
Description
No alarms are forwarded to PagerDuty.
The following error appears in the Foglight log files:
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2020-11-18 00:13:07.186 ERROR [PDEventsExecuterThread-Foglight ] com.dell.dsi.pagerDuty.http.PagerDutyHTTP - Socket Exception: Connection to https://events.pagerduty.com refused
org.apache.http.conn.HttpHostConnectException: Connection to https://events.pagerduty.com refused
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Resolution
Foglight is trying to send the alarms to PagerDuty but the connection was refused from either PagerDuty or an internal proxy server.
PagerDuty provides a troubleshooting guide which you can find here.
Troubleshooting tips
Run the following commands from the Foglight server to see if the PagerDuty website could be reached:
nslookup https://events.pagerduty.comping -c 3 events.pagerduty.com
If you use Powershell run:Invoke-WebRequest -Uri https://api.pagerduty.com
Invoke-WebRequest -Uri https://events.pagerduty.comOr use the curl command - remove the proxy parameter if you do not use a proxy server:
curl -proxy YourProxy:Port https://api.pagerduty.com
curl -proxy YourProxy:Port https://events.pagerduty.com