An error message similar to the following is displayed when adding a new cartridge
"The following cartridges you are trying to install and enable are older than the currently enabled version of the same cartridge for which you want to force enable the older version; otherwise they will be installed but will not be enabled"
Error message when installing cartridge
Then when the proceed button is clicked the error message:
"Could not complete the requested operation, with the following messages: java.lang.UnsupportedOperationException"
Please follow this steps:
1. Log in to your FMS Web Console
2. Navigate to Dashboard | Administration | Cartridges | Cartridge Inventory
3. If the error:
"The following cartridges you are trying to install and enable are older than the currently enabled version of the same cartridge for which you want to force enable the older version; otherwise they will be installed but will not be enabled"
* Infrastructure (Currectly enabled version: 5.7.3)
* HostAgents(Currently enabled version: 5.7.3)
4. Please make sure there are no checks on the boxes and click on "Proceed"
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