Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Events of the VMWare cart, errors out in the connector logs with below message:
YYYY-MM-DD HH:MM:SS [5] INFO VirtualESXAgent.DataEnvelope - Sent VMW:VMWInventory to http://vfoglightserver:8080/foglight-xml-adapter/tree-data HTTP Status(OK) YYYY-MM-DD HH:MM:SS [5] INFO VirtualESXAgent.DataEnvelope - Sent VMW:VFolders to http://vfoglightserver:8080/foglight-xml-adapter/tree-data HTTP Status(OK) YYYY-MM-DD HH:MM:SS [5] INFO VirtualESXAgent.Agent - Collecting events for : 08/05/2011 08:14:17 through : 08/10/2011 15:29:13 YYYY-MM-DD HH:MM:SS [Retrieving-events] ERROR VirtualESXAgent.BaseCollector - FaultException : Failed to retrieve events data from the collector : The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://tempuri.org/:GetEventsResult. The InnerException message was 'There was an error deserializing the object of type VirtualESXAgent.VCServiceNamedPipes.VimEventInfo[]. The maximum string content length quota (8192) has been exceeded while reading XML data. This quota may be increased by changing the MaxStringContentLength property on the XmlDictionaryReaderQuotas object used when creating the XML reader.'. Please see InnerException for more details.(There was an error deserializing the object of type VirtualESXAgent.VCServiceNamedPipes.VimEventInfo[]. The maximum string content length quota (8192) has been exceeded while reading XML data. This quota may be increased by changing the MaxStringContentLength property on the XmlDictionaryReaderQuotas object used when creating the XML reader.) Make sure the agent collector service is running
The above message is converted to alarms.
Cause
It seems like an issue with .NET framework | MaxContentLength in collector & connector config files
Resolution
Stop the collector & connector Windows Services.
Open VirtualAgent.exe.Config ( ie.C:\program files\quest Software\ vFoglight\Vmware Agent ) and search the string 'maxStringContentLenght' Change the 8192 to 10 times bigger. and the same with FoglightagentWinservice.exe.Config.
Re-start the services.
Also review events in the VI Client to see if there is something out of the ordinary.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Foglight for Virtualization Enterprise Edition
6.5.1
Topic(s):
Technical Solutions
Article History:
Created on: 8/27/2011 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Search All Articles
IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.