Known Defect reference by Tracking ID EXC-970
Exchange agent uses Powershell command via SMB connection to collect metrics that are not available via LDAP or WMI/WinRM queries. The default SMB connection timeout is 30 secs and if the connection takes longer than this then the agent is unable to collect data.
Fixed in Exchange cartridge version 5.6.11 Please refer to Release Notes for Upgrade instructions.
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