-
Title
VMWare agent is not able to connect to the vCenter - Error: String index out of range: -17 -
Description
The VMWare agent is not able to connect to the vCenter and the following error appears in the log file:
---
2019-07-31 18:10:03.395 ERROR [FglAM:IncomingMessage[5]-131] com.quest.powershell.impl.PowerShellServiceImpl - An unexpected error occurred which may cause undesired behavior. You may want to contact customer support if you see this error again: java.lang.StringIndexOutOfBoundsException: String index out of range: -17
---And:
---
"KrbKdcReq send: error trying <yourKDCServer>"
"java.net.SocketTimeoutException: Receive timed out"
"KDCCommunication: kdc=<yourKDCServer> UDP:88, timeout=30000,Attempt =2, #bytes=138"
--- -
Cause
Misconfigured Kerberos file -
Resolution
Please make sure that the krb5.config file is configured properly.
The file is located in $FGLAM_HOME/state/default/config.
Also please make sure that the configured KDC server is accessible for the user.