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Foglight for Storage Management 3.0 Hotfix (3.1.7 patch) (131715)

Foglight for Storage Management 3.0 Hotfix (3.1.7 patch). This also included all the fixes in prior versions. The Hotfix/Patch addresses the issues described below. VFGLS-1621 – On the EMC CLARiiON/VNX Storage Array, it ...

Deploying Foglight on Hyper-V (204459)

Deploying Foglight and/or Foglight Agent Manager (FglAM) on Hyper-V Foglight users are experiencing runtime issues with Foglight when dynamic memory used for the Hyper-V VM. Best Practice: Use static memory management for the Hyper-V when installing JVMs. ...

How to clean the Agent Manager of all Storage monitoring? (185047)

Remove all artifacts of Storage Monitoring from an Agent Manager. Storage monitoring is no longer required; Installation corrupted and need to start fresh with Storage monitoring. Removing Storage Agents from Foglight Navigation ...

Storage: Is Violin Memory Flash array supported (180415)

Storage: Is Violin Memory Flash array supported Violin memory is not on the list of supported vendors for storage monitoring at the moment. Please contact your local Quest sales representative to have this vendor to be placed in the roadmap for supported devices. ...

Foglight for Storage Management 3.0 Hotfix (3.1.4 patch) (128016)

Foglight for Storage Management 3.0 Hotfix (3.1.4 patch). This also included all the fixes in prior versions. The Hotfix/Patch addresses the issues described below. VFGLS-1580 - LUN latency data is more easily visible on SAN DataPaths views. ...

How to find the License number for Foglight, FVE and FSM? (222352)

How to find the License number for Foglight, Foglight for Virtualization, Enterprise Edition (FVE) and Foglight for Storage Management (FSM) ? RESOLUTION: From UI: 1. Login to Foglight or FSM or FVE console with user have ...

Error during StorageAgentMaster package deployment if Foglight Agent Manager (FglAM) is running on a Linux host (155324)

When deploying agent package for StorageAgentMaster, below error is logged in FglAM log: [FglAM:IncomingMessage[4]-17] com.quest.glue.core.comms. handlers.InvokeAgentCallbackListener - Failed to run callback diskInfo ...

Foglight Windows domain service account being locked out the source, Linux servers (210427)

Resolution - Linux servers which uses Vintela Authentication Service (VAS) for AD authentication does not interact well with domain being inserted into the username field (ie do not use Foglight@support.quest.com or support\Foglight) service account they're using for Linux ...

Dellunixagent using high amount of CPU (209225)

Dellunixagent using high amount of CPU. A noticeable increase of CPU usage has been detected since enabling a Dellunixagent in both Task Manager (Windows) and (Top). Deactivating these agents shows a sharp drop in CPU usage. ...

vFoglight Storage 3.0 Hotfix (3.0.3 patch) (117947)

vFoglight Storage 3.0 Hotfix (3.0.3 patch) Please see the release notes in the HotFix Directory. The Hotfix and release notes are located. here. To install the new Cartridge: 1) Download the new Cartridge from the Quest Website. ...

Troubleshooting vCenter Grayed out Spinners (110826)

The spinners for vCenter are grayed out and we can not see any metrics. My spinners are gray. There are several causes for this condition. This will outline some of the more common ones and present some troubleshooting and resolutions. ...

In vFoglight Storage, my Dell Compellent is getting an error on the dashboard (109066)

In vFoglight Storage, my Dell Compellent is getting a error on the dashboard. In the Resource Utilization section under the Storage Capacity Summary one of the cylinders shows, “Error rendering view “Cylinder Image (Nested ...

In vFoglight Storage, the Dell Compellent metrics differ from EM. (105691)

In vFoglight Storage, in the Resource Utilization section under the Storage Capacity Summary, the metrics for the Dell Compellent does not match the Enterprise Manager metrics. This is a known defect in vFoglight Storage ...

How do I upgrade the Storage cartridge in Foglight/Foglight for Virtualization Enterprise Edition? (98904)

I have a new cartridge that fixes a bug in Storage. How do I upgrade the Foglight Storage cartridge in Foglight/Foglight for Virtualization Enterprise Edition? Steps to upgrade storage cart in Foglight/Foglight for Virtualization Enterprise Edition ...

Unable to Monitor Dell Compellent array due to Getting Current System Storage Usage error (213318)

The environment was very large and there were 32 Storage Centers (SC) monitored by a single Enterprise Manager (EM) host. For this reason, there was a single Storage Collector created to collect topology and performance from the target. ...

Storage Environment > FC Switch Port: Port Dependencies missing (207845)

Storage Environment > FC Switch Port: Port Dependencies missing. FC Switch port is misconstrued as inconsistent as Port Dependencies are either both VM to LUN and Server to LUN, but not Host to LUN or it is showing Host to LUN, but not VM to LUN nor Server to LUN. ...

Unable to configure 3PAR storage (213254)

After adding the storage agent for 3PAR, it fails to validate giving an error that there is an issue with the SMI-S connectivity even after enabling SMI-S provider on 3PAR. Embedded SMI-S version of the array is 1.6. VERBOSE ...

Which Cisco devices are supported? (207568)

Which Cisco devices are supported? MDS 9000. For more information, please review Foglight's storage documentation.

How to monitor Brocade switches? (190875)

How to monitor Brocade switches? Brocade Network Advisor. Install the Brocade Network Advisor (BNA) 12.4.4 Note: Ensure the BNA is installed on a separate server than the Foglight Agent Manager (FglAM); Configure the ...

Analyze SAN Storage button missing from dashboard (157859)

The Video tutorial here explains the method of analyzing SAN storage through the Virtual Machine tab SAN Topology by Foglight for Storage Management (FSM). However, the button for Analyze SAN Storage does not appear in the dashboard. ...

No data related to ISL ports being displayed (154643)

The Storage agent has been deployed but no data related to ISL ports is being displayed. What could be the cause of this as all other collections are displayed properly? Environment does not have ISL ports enabled Please enable ISL ports in your environment. ...

When trying to add the Dell Compellent I get the following error message, "Vendor information: Method not available [ApiConnection::LoginMethod}" (149985)

When trying to add the Dell Compellent I get the following error message, "Vendor information: Method not available [ApiConnection::LoginMethod}". This is a known defect in Foglight for Storage Management caused by a bug referenced by Quest Tracking ID VFGLS-2334. ...

Support bundles required for 'Foglight for Storage Management' cartridge issues (129075)

When experiencing a Foglight for Storage Management cartridge issue, Quest Software Support require the following components in order to help to investigate the issue: Storage Agent support bundle; Foglight Agent Manager ...

Foglight for Storage Management 3.0 Hotfix (3.1.1 patch) (122734)

Foglight for Storage Management 3.1 Hotfix (3.1.1 patch). The Hotfix/Patch addresses the issues described below. Do not install this patch unless instructed to do so by support. Defect ID - Resolved Issue VFGLS-1400 - Cisco ...

What are the storage vendors and models that Foglight for Storage Management supports? (119011)

What are the storage vendors and models that Foglight for Storage Management supports? As of Foglight for Storage Management (3.x), the below is the official list of supported storage configurations: Dell Compellent Configuration ...