In vFoglight Storage the server service will not start. (74467)

vFoglight Storage was installed on a new server. The install did not report any problems, but the vFoglight Storage Server service will not start.

The Event log has the following error:

"Service cannot be started.

System.TypeInitializationException: The type initializer for 'Horizon.Server.EventMgr' threw an exception. ---> System.FormatException: Input string was not in a correct format.

at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)

at System.Number.ParseDecimal(String value, NumberStyles options, NumberFormatInfo numfmt)

at System.Decimal.Parse(String s)

at Horizon.Server.Common.WorkerProcessMgr.WorkerProcessMgr..ctor()

at Horizon.Server.EventMgr..cctor()

--- End of inner exception stack trace ---

at Horizon.Server.EventMgr.PostUpgradeProcessing()

at Horizon.Server.MainClass.OnStart(String[] args)

at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)"

Within the EventLogsHorizon, the following is populating:

Event ID : 1

Entry Type : Error

Message : When checking the minimal database version required to run received error: ERROR: 22P02: invalid input syntax for type numeric: "205,031"

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When an error is generated that indicates an “invalid input syntax for type numeric” this is typically a locale error. Different locale use different formats for their numbers (a decimal vs. a comma). vFoglight Storage is designed to work with the US-English formatting and other system can cause the application to work erratically or not start at all.

If you execute this command from a DOS window: systeminfo

Look for the following lines:

System Locale: en-us;English (United States)

Input Locale: en-us;English (United States)

vFoglight Storage can only be installed on a server with a US-english Locale.

Reinstall the Operating System with a US-English Locale.