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Title
The topology collection for my Array fails with the following error message. “Error 1: The Reques -
Description
I was collecting and then the topology and performance collection began failing on all my arrays. The following error message was reported.
“Error 1: The Requested storage array collection operation failed: See additional information: Extended information: The Parent array management host collection is missing or not initialized”
Others have seen the following error message.
“Error 1: The Requested storage array collection operation failed: See additional information: Extended information: failure trying to get RccLock"
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Cause
The NavisecCLI server is no longer reachable by the vFoglight Storage server.
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Resolution
Reauthenticate the EMC management host.
If the authentication fails troubleshoot this connection.
Some things that have helped customers are:
1) Rebooting the NaviSecCLI server.
2) Validating the account being used is a local admin.
3) Verifying the vFoglight Storage Server can access the NaviSecCLI server on port 443.
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Additional Information
vFoglight Storage version 1.5