I was collecting and then the topology and performance collection began failing on all my arrays. The following error message was reported.
“Error 1: The Requested storage array collection operation failed: See additional information: Extended information: The Parent array management host collection is missing or not initialized”
Others have seen the following error message.
“Error 1: The Requested storage array collection operation failed: See additional information: Extended information: failure trying to get RccLock"
The NavisecCLI server is no longer reachable by the vFoglight Storage server.
Reauthenticate the EMC management host.
If the authentication fails troubleshoot this connection.
Some things that have helped customers are:
1) Rebooting the NaviSecCLI server.
2) Validating the account being used is a local admin.
3) Verifying the vFoglight Storage Server can access the NaviSecCLI server on port 443.
vFoglight Storage version 1.5
© 2021 Quest Software Inc. ALL RIGHTS RESERVED. Feedback Terms of Use Privacy