When using vFoglight Storage the Array fails to collect topology or performance with an error message of “Error 1: The requested storage array collection operation failed: See additional information; Extended information: Array not collected”
The Management Server with Command View was authenticated and populated the Arrays on to the Arrays Tab.
When opening Command View, you will see an error message. See attachment.
The HP EVA uses Command View to gather metrics from the arrays. One limitation of Command View is that only one instance of Command View can access an array at one time. Another instance of Command View must actively take control for it to gather metrics.
Server A is configured with Command View and vFoglight Storage is using this server to collect metrics from the array.
If another instance of Command View is used to collect metrics from the same array (either from another server or the web interface of the array), vFoglight Storage will not be able to collect metrics through Server A.
See Attachment to show the error message received in Command View when it is not the primary instance.
This is a limitation of Command View.
Log into the server vFoglight Storage is using to collect metrics from the HP EVA Array that has Command View Installed. Launch Command View and take control of the array back. See attachment.
vFoglight Storage version 1.5.0