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Title
In vFoglight Storage, alarms are not being sent through email even though the alarm is trigger -
Description
When we look at the console for vFoglight Storage it shows alarms being fired, but no email is ever sent. There are several people configured to receive alarms.
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Cause
This is a known defect in vFoglight Storage caused by a bug referenced by Quest Tracking ID 1033. When multiple recipients are configured to receive the same alarm groups the system will not send out the alarm correctly.
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Resolution
Workaround 1
Configure vFoglight Storage to send an alert to only a single recipient. In the email configuration window, be sure that no 2 email recipients are checked to receive the same group of alarms.
Workaround 2
Create a distribution list and have the alarms sent to the list.
Defect request 796 has been submitted to Development for a fix in a future release. Please check the release notes of latest software to determine which bug fixes have been included in this release.
The latest version of vFoglight Storage can be downloaded at:
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Defect ID
1033