Quest has been named as an ASP "Ten Best Web Support Sites" award winner. Learn more.

Foglight for Storage Management - Knowledge Base

Filter Your Results
Search All Products

Self Service Tools
Knowledge Base
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
Featured Content
Video Solution Catalog
Contact Us
Technical Support
View All Contacts

Search Knowledge Base by keyword

(Choose different product)



Sort By Last Updated
Displaying 1-25 of 417
Foglight for Storage Management 4.4 does not collect data from Equallogic (227608)

Foglight for Storage Management 4.4 does not collect data from Equallogic and the below exceptions can be seen in the agent logs: 2017-03-20 13:32:00.441 WARN [Collections[3218]-0] com.dell.foglight. storage.agent.EquallogicInventoryProcessor ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 10/13/2017
(0 Ratings) 428 views
In Foglight for Virtualization Enterprise, how do I install the VMware agent? (121238)

In Foglight for Virtualization Enterprise, how do I install the VMware agent? CONFIGURING. The 2 main steps to configuring your VMware collections are: Configure a FglAM on a different server if needed; Create the VMwarePerformance Agent. ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 10/11/2017
(1 Ratings) 5681 views
Netapp Metro cluster environment (213647)

Foglight for Storage Management does not support any Netapp MetroCluster configuration. This is a known limitation of Foglight for Storage Management. Topology and command query differences between NetApp MetroCluster ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 10/2/2017
(0 Ratings) 648 views
Does Foglight for Storage Management (FSM) 4.4.5 supports collection from any array that supports SMI-S ? (233087)

Does Foglight for Storage Management (FSM) 4.4.5 supports collection from any array that supports SMI-S ? WORKAROUND. None. STATUS. Issue fixed in FSM 4.5. The latest version of Foglight for Storage Management can be downloaded here.

Product(s): Foglight for Storage Management
Last Updated On: 9/27/2017
(0 Ratings) 3 views
How to use AuthToken for sharing a Foglight dashboard (231796)

How to use AuthToken for sharing Foglight dashboard vs NoLogin user KB 56780 shows how to use noLogin user to share dashbaord but it is no longer recommended. Since Foglight 5.7.5.7, an authentication token (auth-token ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 9/21/2017
(0 Ratings) 5 views
VMWare agent is not collecting any data (135244)

VMWare agent is not collecting any data and failed with an error below: YYYY-MM-DD HH:MIN.088 ECHO ERROR [Quartz[0]- 23] com.quest.agent.esx.task.RelationsTask - Error during execution: ERROR: VI SDK invoke exception ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 8/28/2017
(0 Ratings) 3130 views
VMWfile object still shows up on optimizer dashboard even after deleted (232171)

Snapshots deleted 29 days ago will still show in Optimizer dashboards. Setting the default autodelete policy to 1 day will make Optimizer dashboards more accurate. Avoid Optimizer Abandoned Images reclaiming failures due to stale VMWFile objects. ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 8/18/2017
(0 Ratings) 15 views
How to revert User Homepage to unset (232054)

After defining a homepage for a user, there is no option to clear the value. The homepage for a user can only be a defined page and not 'unset'. Current there's no a way to do that through UI. Generally speaking there should ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 8/14/2017
(0 Ratings) 15 views
Foglight for Storage: Storage Capacity View still Listing Removed LUNs from Storage Array (230876)

Removed LUN items should not be showed in Storage Capacity | LUN view since they do not actually exist anymore as they have been deleted. In other Foglight screens they correctly do not show up . After removing LUN from ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 8/14/2017
(0 Ratings) 167 views
HotFix - Foglight for Storage Management 4.4.6 (231335)

Foglight for Storage Management 4.4.6 Hotfix About this hotfix. This 4.4.6 hotfix is focusing on Isilon 8.0 support and an issue found in NetApp Filer topology collection. The minimum version required for installing this hotfix is 4.4.5. Resolved issues. ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 8/14/2017
(0 Ratings) 262 views
Storage: Why is pool summary displaying more pools than expected (209136)

When monitoring EMC storage arrays, Foglight Management Server lists the Snap pool and Spare storage Devices that are not listed under UniSphere tool. Navigation Panel | homes| Storage Environment | Monitoring | Storage ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 8/14/2017
(0 Ratings) 6 views
Dell Compellent is not collecting after upgrade the enterprise manager to Dell storage manager 2016 R2 (223714)

Storage Agent Collector Compellent Arrays stop to collect data after enterprise manager was upgraded to last Dell storage manager version. Dell Storage Manager - 2016 R2.1 upgrade will potentially break their monitoring on Foglight Storage Management. WORKAROUND: ...

Product(s): Foglight for Storage Management
Last Updated On: 8/14/2017
(0 Ratings) 3 views
How do we configure the Brocade BNA client to work with Foglight Storage Manager? (121744)

Foglight Storage Manager to monitor my Brocade switches but we do not know how to configure Brocade Network Analyzer (BNA) to talk to Foglight for Storage Management. Please download and install the BNA Client from Brocade. ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 8/14/2017
(0 Ratings) 13 views
Does Foglight for Storage Management supports collection from HPE MSA 2040 SAN Storage device (231957)

Does Foglight for Storage Management supports collection from HPE MSA 2040 SAN Storage device ? WORKAROUND. None. STATUS. VFGLS-3802 is logged and waiting for fix in a future release of Foglight for Storage Management ...

Product(s): Foglight for Storage Management
Last Updated On: 8/11/2017
(0 Ratings) 1 views
The top 5 most common configuration problems when setting up LDAP integration with Foglight (71680)

Issues commonly encountered when setting up Directory Services Configuration. Note: the ServiceAccount password must be re-typed EVERY time the Directory Services Configuration Editor is opened. Common LDAP Integration issues: ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 8/10/2017
(1 Ratings) 11743 views
When we collect from my Equalogic we receive an error message. (129389)

When we collect from my Equalogic we receive an error message. The error reads, “The SNMP request timed out.: Increase the SNMPTimeout”. In some situations the SNMP timeout is not long enough to get everything needed. ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 8/8/2017
(0 Ratings) 7 views
When I look at the Change Analyzer tab in the vmware environment the system becomes non-responsive. (156182)

When I look at the Change Analyzer tab in the vmware environment the system becomes non-responsive. All other dashboards and tabs respond appropriately. This is a known defect in Foglight for Virtualization Enterprise referenced by Quest Tracking ID VFOG-8858. ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 8/8/2017
(0 Ratings) 4 views
What Hitachi Arrays does Foglight for Storage Management Storage Collect from? (112370)

When I configure my HDS Hi-Command I can configure several different types of arrays for it to monitor. Which of these arrays will Foglight for Storage Management collect from and display metrics? Foglight for Storage Management 4.1 supports the VSP. ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 8/8/2017
(0 Ratings) 2240 views
After installing the Storage agent no details about FC ports are displayed. (231910)

After installing the Storage agent no details about FC ports are displayed. What is going wrong? If no FC ports (fiber channel ports) are being used, Foglight leaves this part of the dashboard empty. Please double check if FC ports are in use in your storage setup.

Product(s): Foglight for Storage Management, Foglight
Last Updated On: 8/8/2017
(0 Ratings) 3 views
What’s new in Foglight for Storage Management (FSM) 4.4 (226996)

What's new in Foglight for Storage Management (FSM) 4.4 Foglight for Storage Management (FSM) 4.4 is based on our latest Foglight core 5.7.5.7 release, please click this link for the new feature in 5.7.5.7. This release includes the following updates: ...

Product(s): Foglight for Storage Management
Last Updated On: 8/3/2017
(0 Ratings) 272 views
"Disk Down" reported from Compellent array but Foglight reports "Unknown Disk / Physical State" with green status icon (231724)

The Compellent storage array is showing one "Disk Down" with red/critical status reported but Foglight reports a "Unknown Disk / Unknown Physical State" with a green status icon where a red status icon is expected. WORKAROUND. Not available. STATUS. ...

Product(s): Foglight for Storage Management, Foglight
Last Updated On: 8/3/2017
(0 Ratings) 7 views
Wrong alarms for Storage agents: "The specified feature has not yet been implemented, Vendor message: invalid ip address" (230866)

Foglight Management Server is generating alarms related to multiple storage agents which are not scoped to any of the rules. But there is no disrupt in the data collections. Even the logs show the below warning messages. WARN ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 7/28/2017
(0 Ratings) 89 views
VMware agent stops collection after installing Generic SMI-S agent (231278)

After installing Generic SMI-S on an Agent Manager where a Vmware agent is running, it stops Vmware collection. The following error message can be seeing from Vmware Agent logs: 2017-07-11 16:53:44.786 WARN [Quartz ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 7/26/2017
(0 Ratings) 6 views
Unable to start the Foglight Agent Manager (FGLAM) or Foglight Management Server (FMS) after Linux operating system upgrade (230903)

After installing an operating system patch on a Linux machine, the Foglight Agent Manager (FglAM) or Foglight Management Server (FMS) does not start up anymore. It failed with a Java Virtual Machine memory allocation error. During startup the following error can be found: ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 7/25/2017
(1 Ratings) 473 views
Storage collection fails for Netapp filer with Null Pointer Exceptions (230253)

Storage collection fails for Netapp filer and below error is seen in the agent logs related to topology collection on LIFs, SVMs & All Elements. "ERROR [fb8be857-fbcf-4747-973d-295a8570e581/ StorageCollector/4.4.5/StorageCollector ...

Product(s): Foglight for Storage Management, Foglight for Virtualization Enterprise...
Last Updated On: 7/17/2017
(0 Ratings) 93 views