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Title
FxM getting SSL Errors. They are mostly "Invalid SSL Version Number" -
Description
Our Foglight Experience Monitor (FxM) is getting SSL Errors. They are mostly "Invalid SSL Version Number"
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Cause
It may be that your servers are getting requests from browsers using TLS version 1.2 (SSL3.2). FxM only allows up to TLS1.1. IE9 (maybe other very recent browser versions as well) is using TLS1.2. We ought to make FxM work with version 1.2. This defect is being tracked as FXM-205.
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Resolution
WORKAROUND
none
STATUS
Issue fixed in FxM version 5.6.3. The latest version of FxM can be downloaded at:
http://support.quest.com/Search/SearchDownloads.aspx -
Defect ID
fxm-205 -
Additional Information
As the FxM Metric Reference Guide states, this error, "Invalid SSL Version Number", indicates that the SSL version number is not one of the support version numbers (SSL2, SSL3, TLS1). This could indicate that there is a newer (unsupported) SSL implementation in use.