How will Quest be using MavenAGI?
MavenAGI will power an AI Chatbot on the Quest Support Site (support.quest.com). The chatbot will offer suggestions based on our Knowledge Base articles and Technical Documentation.
Who will have access to the AI Chatbot?
Users that log into the Quest Support Site.
Can I opt-out of using MavenAGI?
Yes, The AI Chatbot is optional. Our help resources will still be available for manual research and review.
Will MavenAGI process any personal or company sensitive information?
We do not anticipate users including any personal or company sensitive data. Our AI terms specifically instruct users not to submit personal or company sensitive information.
Will MavenAGI have access to my Quest Products?
No. MavenAGI will not have direct access to Quest Products or SaaS portals – only to the documentation related to these products.
What security certifications does MavenAGI have?
MavenAGI has ISO 27001, PCI DSS, and SOC 2 Type 2. For more information, please visit Trust & Compliance | Maven AGI
