When connecting to a VDI over a slow connection users report that the performance on the VDI is degraded, or sessions are disconnected often.
This can sometimes be caused if the Maximum Transmission Unit (MTU) of the VDI is being fragmented. As RDP packets cannot be fragmented this can lead to poor performance and disconnections.
To verify that the above may be the cause of this issue perform the following:
*Disclaimer – Quest does not provide support for problems that arise from improper modification of the Operating System and the below steps are for informational purposes only. For additional information on the MTU contact Microsoft for assistance.
“ping –l 1514 –f VDIHOSTNAME”
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