- Open registry of machine and go to the following location:
- In that location under UserInit change the entry so that it reads as such:
C:\Program Files\Quest Software\PNTools\pnshell\pnShell.exe,
- Then go to:
In that location under UserInit Change the entry so that it reads has such:
- Restart the VDI and attempt to logon.
Quest does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it. For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” at Microsoft Support.