Al iniciar Toad obtiene el error: "Toad cannot update its client folder..." (4276055)

Después de instalar Toad, los usuarios están recibiendo el siguiente error cuando empiezan Toad:

1)

Toad cannot update its client folder.  Please make sure that you have full read and write access to

‘C:\Users\Administrator\AppData\Roaming\Quest Software\Toad for Oracle\11.0\.” Including all files and subfolders.

Access violation at address 022c2077 in module ‘Toad.exe’. Read of address 000000000.

o el error :

2)

Toad cannot update its client files.  Please make sure that you have full read and write access to

‘C:\Users\TEMP\AppData\Roaming\Quest Software\Toad for Oracle\10.6\”, including all files and subfolders.

Details:.