How to apply an offline license key? (4291015)

Offline Licensing

For users with restricted or no access to the Internet, Quest offers an alternative pathway of offline licensing. After having purchased an offline license, you will obtain a license file, e.g. license.dlv, and you will not be required to sign-in to your Quest account.

To activate the offline license on Windows...

1. Please place the dlv file you have under the directory:

            C:\ProgramData\Quest Software\Toad Edge

        2. Create a file called license.cfg and place it in the “configuration” folder in the product's installation folder, e.g. “C:\Program Files\Quest                  Software\product_name\configuration”

        3. Please modify the existing license.cfg file to reflect the following path information:

            C:\ProgramData\Quest Software\Toad Edge\yourfilenamethatendswith.dlv  (The last path is you .dlv filename)

        4. Launch the product and it will automatically find the license and validate it offline.

To activate the offline license on macOS...

1. Create or locate a file called license.cfg and place it in Applications/product_name/Contents/eclipse/configuration.
   Note: To get to this folder, right click on the product in the Applications folder and select "Show Package Contents".  This will then allow you to drill down to the /Contents/eclipse/configuration folder.
2. Open license.cfg and enter a path to each license file on a new line, e.g. “Users/johndoe/Documents/Licences/license.dlv” 
3. Launch the product and it will automatically find the license and validate it offline.

NOTE: When using a terminal on macOS, please, keep in mind that different symbols might be inserted in place of spaces. However, these symbols must not be in the configuration file.

NOTE: The above information is valid for version 2.4.1 or lower. For later versions please refer to the KB 339081