This section describes the Rapid Recovery components and related products available for your backup, replication, and recovery needs. The purpose of this section is to help you gain an understanding of the components that you may install in your Rapid Recovery environment and how they work together to help protect your data.
NOTE: If your Core and the machines you want to protect are all ESXi virtual machines on a VMware vSphere host, and if all of the VMs use a supported Windows operating system and file system, then you do not need to install the Agent software. Likewise, if the machines that you want to protect are all Hyper-V virtual machines, you need only install the Agent software on the Hyper-V host server or cluster node host. This agentless protection feature for VMs is called Rapid Snap for Virtual. |
Because the Rapid Recovery Core manages the backups of all protected machines in your environment, you should install the Core software on a dedicated server.
Depending on your license and your environment requirements, you may need to install multiple Cores. If running two or more Cores, consider the following:
You can obtain Rapid Recovery software using the following methods:
You can also obtain the Rapid Recovery Agent software from within the Rapid Recovery Core Console using the following methods:
Before you begin, see About installing the Rapid Recovery Core.
If upgrading your Core, before you begin, see relevant guidance in the section Upgrading Rapid Recovery, especially Upgrading factors to consider and Upgrading the Rapid Recovery Core.
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NOTE: For information about supported releases, see the "Support policy" topic in Rapid Recovery 6.3 Release Notes. |
To see which operating systems are supported by Rapid Recovery Core, see the topic "Rapid Recovery release 6.3 operating system installation and compatibility matrix" in the Rapid Recovery 6.3 System Requirements Guide.
Complete the procedure below to install or upgrade the Rapid Recovery Core.
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NOTE: Quest recommends retaining the binary installer file for any currently installed Rapid Recovery product. You can use this file in the future to reinstall, repair, or remove the software. |
For some machine configurations, the User Account Control or Open File - Security Warning dialog box appears.
For more information, see "Rapid Recovery Core installation requirements" in the Rapid Recovery 6.3 System Requirements Guide.
The Setup dialog box shows progress while the installer is prepared, and then closes.
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NOTE: When upgrading, you only see a limited number of steps in the installation wizard. |
The License Agreement page appears.
The Prerequisites page appears. Proceed to the next step.
The server restarts, and the Rapid Recovery Core Installation wizard displays the Welcome page. automatically launches in the Prerequisites page appears. Return to step 11.
NOTE: The default value is 8006. If you change the port number, be sure to make note of it in the event that you need to adjust configuration settings at a later time. |
NOTE: The default value is 27017. If you change the port number, be sure to make note of it in the event that you need to adjust configuration settings at a later time. |
NOTE: If you do not want to install Mailbox Restore, clear this option. |
Mailbox Restore for Microsoft Exchange is a comprehensive email recovery program that works with Rapid Recovery and the Local Mount Utility (LMU) to recover Exchange items from a full data store to a single email message. For more information about Mailbox Restore, see the most recent Rapid Recovery Mailbox Restore for Exchange User Guide.
The Privacy Policy page appears.
Option | Description | ||
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I accept this use of personal data. |
Select this option if you want to take advantage of automatic updates or use the QorePortal to manage multiple Cores, generate reports, and more.
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I do not accept this use of personal data. |
Use this option if you do not want to share the limited set of PII collected by Rapid Recovery Core. If you select this option you cannot use automatic updates or view information about any Cores or protected machines on the QorePortal. Unless using a trial version, if you continue with installation using this option, you cannot use the Core until you obtain and register a non-phone-home license from the Rapid Recovery licensing team.
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For more information about managing your PII, the GDPR, the functions you cannot perform if you do not accept the use of personal data, and how to obtain a non-phone-home license, see the topic "Managing privacy" in the Rapid Recovery 6.3 User Guide.
NOTE: If you choose not to share personally identifiable information with Quest, you must request a non-phone home license, which will disable connection with the QorePortal and disable auto update for Core software. For more information about this portal, see About the QorePortal. For information on managing privacy from the Rapid Recovery Core Console, see the topic "Managing privacy" in the Rapid Recovery 6.3 User Guide. |
Option | Description | ||
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Automatically install updates (recommended) |
If you select this option, the Rapid Recovery Core automatically compares your version of the Core with the latest version available in the manifest, once weekly. If a minor update is available (for example, upgrade to 6.3 from 6.2.1), the updated version installs automatically after the nightly jobs have completed. When a major upgrade is available (for example, upgrade to 6.x from 5.4.3), you see an alert at the top of the Rapid Recovery Core Console indicating that a newer version is available, including a link to download the update.
When using replication, configuring your system to install updates automatically could result in upgrading the source Core before the target Core. Updating Cores in this sequence may result in replication failure or the inability to set up new replication between Cores. (In such cases, remove and re-add replication.) For replication users, Quest recommends administrators apply automatic upgrades only to the target Core, and then manually upgrade the source Core, and lastly upgrade the protected machines. | ||
Notify me about updates, but do not install them automatically |
If you select this option, you see an alert at the top of the Rapid Recovery Core Console when a newer version is available, including a link to download the update. | ||
Never check for updates |
If you select this option, you are not notified when a newer version is available. |
The Progress page appears and includes a status bar that lets you monitor the progress of the installation.
If you upgraded from a previous version, this page shows configuration changes made to your Core.
The installer closes. If you selected the restart option, the Core server reboots. A Core Console desktop shortcut appears on the desktop that opens this version of the Rapid Recovery Core Console.
For new Core installations:
NOTE: For more information about the Quick Start Guide, see "Understanding the Quick Start Guide" in the Rapid Recovery 6.3 User Guide. |
For upgrades of the Core software:
For information about configuring the Rapid Recovery Core and protecting and managing your data, see the Rapid Recovery 6.3 User Guide.
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If you have already run the installer on this machine and installed all prerequisites, the Prerequisites page is skipped. If upgrading, the Progress page appears and includes a status bar that lets you monitor the progress of the installation. Skip to step 22.