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Quadrotech Archive Shuttle 11.0 - Installation Guide


This guide contains detailed information on installing the Quadrotech Archive Shuttle Core Server and modules and includes common installation scenarios.

Key terms

The following table introduces the terminology that is used throughout Archive Shuttle documentation, videos, and the user interface.




Enterprise Vault

A Link is a Vault Store


A Link is an Exchange database

Office 365

A connection to Office 365


A connection to a PST Output Area


A connection to a Proofpoint output area


A connection to an EAS IIS Server


A connection to a Metalogix server


Enterprise Vault

A Container is a Vault / Archive


A Container is an Exchange mailbox

Office 365

A Container is an Office 365 mailbox or Personal Archive


A container is a PST file


A container currently has no applicable context


A container is an archive relating to a user.


A container is an archive


Enterprise Vault

An Item is an archived Item.


An Item is an item in the mailbox

Office 365

An Item is an item in the mailbox or personal archive


An item is an item inside a PST file


An item currently has no applicable context


An item is a message in the archive


An item is a message in the archive

Installing Archive Shuttle

This section describes how to install Archive Shuttle Core and the Archive Shuttle Modules.


NOTE: Some components of Archive Shuttle have the capability to perform work using MAPI or EWS. These are:

·Enterprise Vault collector module (which can collect shortcuts from mailboxes)

·Shortcut Processing module (which can fix shortcuts, or delete them)

The use of MAPI for these, and other activities, is deprecated and will be removed in a future release of the product.

Before starting the installation of Archive Shuttle, make sure that the following are available:

·Installation MSI files

·License file

·Login credentials for each of the servers where components are to be installed


NOTE: Ensure migration environments are deployed with EWS configurations.

Archive Shuttle licensing

Archive Shuttle uses a license file that is bound to the domain name where the Archive Shuttle Core Server is installed. A license file must be obtained that covers the features and user/data amounts that are to be migrated.

The following types of Archive Shuttle license are available:

·Production license: This license has no time limits associated with it and has the amount of user licenses / data extraction licenses that have been purchased.

·Trial license: This license is time limited and allows testing the full functionality of Archive Shuttle for a limited time only. When the license expires, the software continues to run in a restricted, read-only mode, which allows for many Archive Shuttle activities to be performed except export/import of data.

Installing Archive Shuttle license files

The license file has to be installed on the Archive Shuttle Core Server.

The license file is requested during the Archive Shuttle Core installation.

Installing Archive Shuttle Core Server


NOTE: Before installing Archive Shuttle, check that all the prerequisites for the planned installation have been fulfilled.

To install Archive Shuttle:

1.Log in to the designated Archive Shuttle Core Server.

2.Double-click the ArchiveShuttle.xx-x.x.xxxx.x.msi file to start the installation.


NOTE: Setup scans the server to determine whether it meets the prerequisites and displays a report. Install any missing prerequisites, and restart setup

3.Install the required Archive Shuttle components for this computer.

The requirements for an Archive Shuttle Core server are as follows:

·Core Service: Installs the Archive Shuttle Service that periodically runs Archive Shuttle tasks.

·Web Service: Installs the Archive Shuttle Web Services. These communicate with the Archive Shuttle modules by HTTP(S).

·Web Interface: Install the Archive Shuttle Web Interface. This is a web-based interface that enables administrators to manage Archive Shuttle.

4. Enter the account under which the components to be installed should run.

5. Enter the Archive Shuttle SQL Instance where the Archive Shuttle databases will be created. This can be:

Default instance:

Named instance:\MyInstanceName

6. Enter the folder where the Archive Shuttle logs should be stored.

7. Select the Archive Shuttle license file.


NOTE: It is essential to verify that the license information is correct. Otherwise, Archive Shuttle functionality may be deactivated.

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