Metalogix Email Migrator 4.7.1 - Help

Introduction Getting started Migration User Interface Configuration Troubleshooting & Tips

Migration

Migration effortlessly moves your legacy archive items to a new system. This target system has to be installed and ready before the migration process. It is also recommended good practice to perform a test migration prior to the main migration task. For seamless migration follow the migration steps as outlined below. Email Migrator steps are further describe in detail.

 

Migration Steps Outline

Pre-migration:

Create or choose testing mailbox with items archived in source archiving system

Disable archiving on source system for the selected testing mailbox

Create backups before performing archive migration

Install and configure target system (for example: Metalogix Archive Manager 6.0 or later)

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VERY

IMPORTANT:

Default retention category of Metalogix Archive Manager must be set to

INDEFINITE.

This retention category will be used during migration and it has to be set to indefinite, to ensure that the retention time for all migrated items will be migrated correctly.

 

Moreover, the language of the source and target mailbox must be exactly the same.

 

Migration itself:

Install Email Migrator (see the Installation section or Email Migrator Install Guide)

In Email Migrator connect to source (see the “Connect to…” section of this guide relevant for your environment)

In Email Migrator connect to target (see the “Connect to…” section of this guide relevant for your environment)

In Email Migrator migrate one testing mailbox from source to target (no shortcuts, only items)

Check job log and migration results

In Email Migrator migrate testing mailbox from source to target again (now with shortcuts recreate option selected in job options)

Check shortcuts created during migration

Migrate all mailboxes

Check job log and migration results

 

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NOTE:

Before performing the migration we recommend you fill in the Email Migrator Checklist - handy simple table - for relevant details of your environment crucial for successful migration.

 

Each legacy archive can contain various types of archived items. Similarly, every such source platform supports different features. Email Migrator capabilities regarding item migration and feature handling are summarized in the table below.

 

 

 

 

 

Capabilities



User Mailbox Items

Journal Mailbox Items

Public Folder Items

3rd party message classes (some types)

 

Shortcut Replace

Retention Preserv.

Source Platform

Symantec Enterprise Vault

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EMC EmailXtender

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Mimosa NearPoint

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GFI MailArchiver

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N/A

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HP

IAP

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Zantaz

EAS

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Quest Archive Manager

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Barracuda Message Archiver

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GBS iQ.Suite Store

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PST

file

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N/A

N/A

Gmail

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N/A

N/A

N/A

N/A

N/A

Microsoft Exchange Mailbox

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N/A

N/A

Microsoft Exchange and Office 365

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N/A

N/A

Folder

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N/A

N/A

N/A

N/A

N/A

 

 

Establishing Connection

 

Prior to migration, it is necessary to configure connections to source and target system.

 

Possible source system:

Symantec Enterprise Vault

EMC EmailXtender

Mimosa NearPoint

GFI MailArchiver

HP IAP or RISS

Zantaz EAS

Quest Archive Manager

Barracuda Message Archiver

GBS iQ.Suite Store

Metalogix Archive Manager 5.1 and later

Gmail

Microsoft Exchange Mailbox (Microsoft Exchange 2010 SP1 and later, Office 365 (Exchange Online))

Microsoft Exchange Server (2003 SP2 and later)

Office 365 (Exchange Online)

PST file

Folder (flat file)

 

 

Possible target system:

Metalogix Archive Manager (6.0 and later)

Folder (Flat files)

 

For detailed instructions and configuration options description for individual connectors see the following sections.

 

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NOTE:

Utilize your prefilled-in Email Migrator Checklist. It will help you to enter correct settings at connections configuration.

 

The following table summarizes possible source- target compatibility, i.e.  configurations when migration can be performed (clip0003).

 

 

 

 

Target Platform



Metalogix Archive Manager

Folder

Source Platform

Symantec Enterprise Vault

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EMC EmailXtender

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Mimosa

NearPoint

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GFI

Archiver

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HP IAP

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Zantaz

EAS

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Quest Archive Manager

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Barracuda Message Archiver

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GBS iQ.Suite Store

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Gmail

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Microsoft Exchange, Office 365 and Mailbox

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PST

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Folder

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Connect to Symantec Enterprise Vault

Email Migrator allows connection to different email/archive systems. This section deals with connecting and handling Symantec Enterprise Vault archive.

Each legacy archive can contain various types of archived items. Similarly, every such source platform supports different features. Email Migrator capabilities regarding item migration and feature handling in respect to Symantec Enterprise Vault are summarized in the table below.

 

 

Platform

CAPABILITIES

Symantec Enterprise Vault

User Mailbox Items

Journal Mailbox Items

Public Folder Items

3rd party message classes

Shortcut Replace

Retention Preserv.

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To establish the connection:

First in the Email Migrator ribbon menu click the Connection > Connect to Enterprise Vault.

 

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This will open the Connect To Symantec Enterprise Vault dialog. There are two main settings tabs in this dialog: Web Settings and SQL Settings. Each tab contains a set of configuration options for connecting to Symantec Enterprise Vault.

 

The available options on Web Settings tab are:

Server – server name or IP address of the machine where Symantec Enterprise Vault Website is installed

Domain – Symantec Enterprise Vault Website domain full name (e.g. mydomain.com)

Use secure connection (https) – select if Symantec Enterprise Vault Website is using secure connection

User & Password – Symantec Enterprise Vault Website user and password

Exchange Connection - this drop-down is optional and only necessary when you plan to handle also archive system shortcuts; The drop-down lists all Exchange Server connections already defined in the Email Migrator console. Should you intend to manage shortcuts at migration, select the Exchange Server connection applicable for the given archive connector. If such is not defined, choose the Add new... option. Connect to Exchange Server dialog appears where you can configure the desired connection. For detailed information on connecting to Exchange Server, see the Connect to Exchange (incl. Office 365) topic.

Show inactive users (orphans) - check this check-box to display also inactive users ("orphans") under the main node - these are mailboxes that does not exist in the Exchange server any more, but they are present in the archive

 

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The available options on SQL Settings tab are:

SQL Server – server name or IP address of the server where Symantec Enterprise Vault databases are installed

Directory Database – Symantec Enterprise Vault Directory database name

Schema – DB schema used for Symantec Enterprise Vault SQL database

Now select your option depending on your SQL Database authentication settings. The user you select must have rights to the above mentioned DB:

Use Current Windows User – select if your current logged-on Windows user has the necessary rights for the SQL DB

Use SQL Server Authentication – select if the DB uses SQL Authentication and specify an SQL user with access rights to the above mentioned database

 

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After all of the desired connection options have been set, for all settings tabs, click OK to establish the connection.

If Email Migrator is successful making the connection, a new node appears in the Explorer View and you can expand it and navigate user mailboxes. So called "orphan" mailboxes are also displayed - these are mailboxes that does not exist in the Exchange Server any more but are present in the archive.

Connect to EMC EmailXtender

Email Migrator allows connection to different email/archive systems. This section deals with connecting and handling EMC EmailXtender.

Each legacy archive can contain various types of archived items. Similarly, every such source platform supports different features. Email Migrator capabilities regarding item migration and feature handling in respect to EMC EmailXtender are summarized in the table below.

 

 

Platform

CAPABILITIES

EMC EmailXtender

User Mailbox Items

Journal Mailbox Items

Public Folder Items

3rd party message classes

Shortcut Replace

Retention Preserv.

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ATTENTION:

Be sure to have EmailXtender UnPackContainer utility installed on EmailXtender machine (usually in "C:\Program Files (x86)\OTG\EmailXtender\bin\utils" folder).

Minimal UnPackContainer.exe version necessary for migration is UnPackContainer.exe version 2.8.

 

 

To establish the connection:

First in the Email Migrator ribbon menu click the Connection > Connect to EmailXtender.

 

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This will open the Connect To EmailXtender dialog. There are two main settings tabs in this dialog: Web Settings and SQL Settings. Each tab contains a set of configuration options for connecting to EmailXtender.

 

The available options on Web Settings tab are:

EmailXtender Domain – EmailXtender domain full name (e.g. mydomain.com)

EmailXtender Server – server name or IP address of the EmailXtender Server

EmailXtender User & Password – your EmailXtender user

 

Shared Folder – enter path to any folder on the EmailExtender server to which the logged-on user (migration user) has access; this folder will be used for unpacking utility from EmailXtender; after migration this folder can be wiped out. Email Migrator will use the UnPackContainer.exe to extract messages into this shared folder and migrate them to the target. The shared folder should accommodate the largest container (.emx file) you have. After each item is successfully migrated it gets deleted from the folder so this is only a temporary location used for message extraction. It is local folder on machine where EmailXtender is installed (even if Email Migrator is running from another computer).

Exchange Connection - this drop-down is optional and only  necessary when you plan to handle also archive system shortcuts; The drop-down lists all Exchange Server connections already defined in the Email Migrator console. Should you intend to manage shortcuts at migration, select the Exchange Server connection applicable for the given archive connector. If such is not defined, choose the Add new... option. Connect to Exchange Server dialog appears where you can configure the desired connection. For detailed information on connecting to Exchange Server, see the Connect to Exchange (incl. Office 365) topic.

 

 

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The available options on SQL Settings tab are:

SQL Server – server name or IP address of the server where EmailXtender database is installed

Database – EmailXtender SQL database name

Schema – DB schema used for EmailXtender SQL database

 

Now select your option depending on your SQL Database authentication settings. The user you select must have rights to the above mentioned DB:

Use Current Windows User – select if your current logged-on Windows user has the necessary rights for the SQL DB

Use SQL Server Authentication – select if the DB uses SQL Authentication and specify an SQL user with access rights to above mentioned database

 

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After all of the desired connection options have been set, for all settings tabs, click OK to establish the connection.

If Email Migrator is successful making the connection, a new node appears in the Explorer View and you can expand this node and navigate user mailboxes.

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