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Metalogix Backup for SharePoint 6.7 - Release Notes

Metalogix® Backup for SharePoint 6.7

Release Notes

January 2020

These release notes provide information about the Metalogix® Backup for SharePoint 6.7 which is a minor release.

·What's New

·Known Issues

·Version History

·System Requirements

·Product Licensing

·Third Party Contributions


What's New

This version of Metalogix Backup for SharePoint introduces the following new features, enhancements or deprecations:

·AES-256 bit Encryption - To enable enhanced security for backup projects, we now offer the industry standard AES-256 bit encryption in the backup wizards in addition to the AES-128 bit encryption that was available.

·Backup comparison - You can now compare your live SharePoint environment with any point in time backup set to quickly determine the changes have been made. The visual comparison is an excellent aid to plan your future backup or restore operations.

·User interface upgrade - The look and feel of the Metalogix Backup for SharePoint management Console has been upgraded to provide more open workspaces when browsing SharePoint backups and content.


Known issues

The following is a list of issues, including those issues attributed to third-party products, known to exist at the time of release.

Farm backup and restore issues

If you use a scheduled farm backup with differential backups to back up a SharePoint component and also use another product that uses Microsoft Volume Shadow Copy Service (VSS) to perform a backup of the same component, the Metalogix SharePoint Backup differential backups succeed, but cannot be used to perform a restore. This happens because use of the third-party product invalidates the data that VSS uses to create differential backups.

In the same way, if the other product supports differential backups and you perform a full backup with Metalogix SharePoint Backup, you may interfere with the other product.

If you use multiple products to perform backups, you should only use full-farm backups in Metalogix SharePoint Backup.


Reference No.

Modern UI is not is not restored for Site Collections and Sub-sites.


Calendar items with or without attachments cannot be restored.


Unable to restore Site Collections and Sub-sites when the Copy List and Documents option is unchecked.


An incorrect error message appears when adding a farm on a SharePoint Server that does not have the minimum .Net framework installed.


The primary backup service uses more memory than the secondary backup service.


List items from a backup list cannot be restored out-of-place if the target is a folder in the same list in the same sub-site as in the backup source.


Out of place restore operations for SharePoint components skip a user account when a host-named site collection is selected as target in SharePoint 2010.


Changing the name of a discussion board list in the restore wizard during an in-place and/or out-of-place restore operation restores the items selected for a discussion board but does not update the name of the board.

122993, 123487

It is not possible to mount a content database from BAK files with multiple passwords.


The default backup location of SQL Management Studio console is being removed after executing a Farm backup operation.


Backup content is displayed empty when MDF and LDF files of a non-content database are selected in the browse option of Mount and Link CDB wizard.


Workflow creates an incorrect task type after a restore operation in SharePoint 2013.


The background image of a custom theme is not restored on SharePoint 2013.


Differential backups are escalated to full backups if other VSS snapshots are taking place against the same DBs.


When a site collection containing another language is restored, the left pane with links and other fields is restored to that language rather than the primary one.


Issue where disk space information cannot be retrieved by the management console when the Amazon or Azure backup sets are marked as the primary backup set.


General issues


Reference No.

SharePoint Backup 5.0 does not prevent users from mounting a BAK file more than once, allowing for the creation of additional mounted content database of the same BAK file.


The System Account is not restored if objects being restored have unique permissions.


Information related to workflows is lost when restoring a Site Collection or a Sub Site.


For Group Work Site Template, Basic Meeting Workspace Template or Record Center template, of SharePoint 2010 built-in calendar, team discussion, and task web parts are restored but the look and feel is slightly different.


When restoring sites that use Personalization site templates in SharePoint 2010, the built-in web parts are restored in different places.


It is not possible to enable the Nintex feature when the Site was restored from a Site Collection without Nintex configuration for SP2010.


User may be unable to verify account during Configuration Wizard because the user account provided in the Configuration Wizard is on a different Organizational Unit (OU) than users contained in the Active Directory (AD). Additionally, this user account does not have read permissions in the Users container.

Workaround: Make sure that this user account has at least read permission in the Users container.


Granular backup and restore considerations

You rely on the backup and restore solution that you select to safeguard the data that is stored in your SharePoint farm. For you to trust the backup solution that you use, you need to fully understand the abilities and limits of the tool that you select. Metalogix is committed to giving you the information that you need to know about Metalogix SharePoint Backup.

Metalogix SharePoint Backup can back up both SharePoint farm components and granular SharePoint objects. Farm component backups and granular backups work differently, and have different advantages and limitations. Your needs and your SharePoint environment may call for you to use one of the backup methods and not the other. Most SharePoint 2010 farms use both methods, because they are complementary, rather than a direct replacement.


Reference No.

"Secondary Administrator" option available on the Restore wizard does not work when restoring a Site Collection, as the secondary administrator is not added during a restore.


Recommended solutions

The Quest Knowledge Base contains recommend solutions to known issues (such as those that follow), and can be accessed from the Community Portal at


Reference No.

What ports are used by Metalogix SharePoint Backup?


Metalogix SharePoint Backup Management Console constantly displays the "Loading ..." message when you attempt a backup or restore.


Users receive 'Access is Denied' or '403 Forbidden' error while sites are being backed up with Metalogix SharePoint Backup.


Warning during backup, "Unable to export the XML for web part."


Error when configuring WFE for Metalogix SharePoint Backup, "Unable to retrieve the configuration database connection string."


Version History

Resolved issues from previous versions are listed below.

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