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Metalogix Archive Manager for Exchange 8.2 - OWA Guide

About the OWA Extension

The Outlook Web Access (OWA) extension is installed on the Microsoft Exchange server and enables users to access and work with archived e-mails over the web.

In this guide we will describe how to install, configure and use the Archive Manager OWA extension. This feature is necessary only if you plan to allow users to access and retrieve archived emails over the web. Without this extension, the users will not be able to access the full content of the archived messages in OWA.

System requirements

·Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2019

·.NET Framework 4.6.1 (https://www.microsoft.com/en-us/download/details.aspx?id=49981)

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NOTE: In case of Windows Server 2012 / 2012 R2 / 2016 / 2019, make sure the .NET Framework 4.5 Features / WCF Services / HTTP Activation is checked under Server Manager > Add Roles and Features Wizard.

Supported browsers

·MS Internet Explorer 11

·Mozilla Firefox 69 and later

·Google Chrome 76 and later

·Opera 63 and later

·Microsoft Edge

IIS configuration

Verify that you have installed the fix for MVC applications. To find appropriate update according for your OS see http://support.microsoft.com/kb/980368. If you are unable to browse the MVC application, you can try to register the framework for IIS by executing the followings commands:

·%windir%\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe –ir

·IISreset

If required, uncheck Require SSL in IIS SSL Settings for OWA.

Installing the OWA extension

In this chapter

Granting the super-user impersonation permissions in Exchange Server

Steps to install the OWA extension

Upgrading the OWA extension


Granting the super-user impersonation permissions in Exchange Server

The Archive Manager super-user must be granted impersonation permissions in the domain Exchange Server if you plan to access archived emails through OWA. Use the Exchange Management Shell to grand the super-user Impersonation permissions over all Exchange 2013/2016/2019 servers in your environment:

1.Start the Exchange Management Shell.

2.To grant the super-user Impersonation permissions, run the following command:

New-ManagementRoleAssignment –Name "Impersonation-MAM4Exchange" –Role "ApplicationImpersonation" –User "<superuser-name>"


Steps to install the OWA extension

To install OWA Extension:

1.Log in to your Exchange 2013, Exchange 2016 or Exchange 2019 server. Ensure the server has the CAS role installed.

2.Locate and run the extension installer. The default location is <install folder> \ Metalogix\Archive Manager Installation Package\OWA Extension\Archive Manager OWA Extension Setup.exe. The Welcome window opens.

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3.Click Next. The License Agreement window opens.

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4.You can click Print to to take a printout of the agreement. Click Yes to continue. The Choose Destination Location window opens.

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5.Click Change to select another folder or click Next to accept the default location and continue. The Select Archive Server window opens. You can use the Browse button to locate the relevant server. To verify the connection to the Archive server click Test server.

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6.Click Next. The Logon Information window opens.

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Enter the superuser credentials (domain\UserName and password). Superuser is the user under which Archive Manager is running. It was specified during the installation of Archive Manager. The Super-user must be local admin on your MS Exchange server.

7.Click Next. The Ready to Install the Program window opens.

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8.Click Install. When the installation completes, click Finish in the InstallShield Wizard Complete window.


Upgrading the OWA Extention

If you are upgrading the OWA extension, you must follow all the steps of the OWA installation wizard which opens when you run the setup. Only then the update is completed.

1.Log in to your Exchange 2013, Exchange 2016 or Exchange 2019 server. Ensure the server has the CAS role installed.

2.Locate and run the extension installer. The default location is <install folder> \ Metalogix\Archive Manager Installation Package\OWA Extension\Archive Manager OWA Extension Setup.exe. The Welcome window opens.

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3.Select Repair and click Next. The Logon Information window opens. Verify that the superuser User name is the same. Then re-enter the Password and Confirm Password. You can change the credentials if you want.

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4.Click Next. The Select Archive Server window opens. Verify that the Archive server is the same as before or click Browse to change the server.

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5.Click Next. The Ready to repair the program window opens.

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6.Click Repair to proceed with the upgrade. When the upgrade process completes, the Configuration setup wizard starts. if there are no changes to the previous configurations, you may click Cancel to exit the wizard. If you need to change the configuration, you can step through the Configuration setup wizard and revise the settings as needed.

 

 

Accessing emails in OWA

When OWA Extension is installed and configured correctly, users can access and retrieve their archived emails via Outlook Web Access.

Users should enter https://<exchange-server-name>/owa in the browser to access emails via Outlook Web Access.

Select an email and click the Metalogix Archive Manager link in the message pane. the link expands to display the the Archive Manager functions that the user is permitted to use depending on what rights they are assigned in Archive Manager for Exchange (Manager view) > Settings > Outlook Addin permissions.

Users can archive with different retention categories, restore or search in OWA.

l-OWA1

Non-archived emails

In case the selected message is not archived, the Archive and Search buttons are displayed (see the screenshot above).

To archive the message, click the Archive button. In the pop-up dialog select the desired retention category and click the adjacent archive icon (img13). Depending on the user permission, only one retention category may be available.

m-OWA2

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