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Metalogix Archive Manager for Exchange 8.2 - OWA 2010 Guide

Installing and configuring OWA extension

The Outlook Web Access (OWA) extension enables you to access archived e-mails can be easily.

In this guide we will describe how to configure and use the Archive Manager OWA 2010 extension. This feature is necessary only if you plan to access and retrieve archived emails over the web. Without this extension, the users will not be able to access the full content of the archived messages in OWA. The OWA 2010 extension should be installed on all Microsoft Exchange 2010 Servers with the CAS (Client Access Server) role.



OWA 2010 extension can be installed only on Exchange Server 2010.

When OWA support is installed, the Exchange Server Tools extension is installed automatically, i.e. Active Directory permissions synchronization is enabled.


In case of upgrades, it is necessary to go through all dialogs of the OWA Installer which pops up after you run the setup. Only then the update is completed.

Granting super-user impersonation permissions in MS Exchange Server

Archive Manager super-user must be granted impersonation permissions in Exchange Server just in case that you plan to access archived emails via OWA.

Use the PowerShell to grand the super-user Impersonation permissions over all Exchange 2010 Servers in your environment:

1.Run the Exchange Management Shell from Start / Programs / Microsoft Exchange Server 2010 / Exchange Management Shell.

2.To grant the super-user Impersonation permissions, run the following command:

New-ManagementRoleAssignment -Name "Impersonation-Archive Manager for Exchange" -Role "ApplicationImpersonation" -User "srv_exchange"



To install OWA Extension:

1.Find the <install folder> \ Metalogix\Archive Manager Installation Package\OWA Extension\Archive Manager OWA Extension Setup.exe. Run it on the Exchange 2010 server with the CAS role. The Welcome window opens.


2.Click Next. The License Agreement window opens.


3.You can click Print to to take a printout of the agreement. Click Yes to continue. The Choose Destination Location window opens.


4.Click Change to select another folder or click Next to accept the default location and continue. The Select Archive Server window opens.


5.You can use the Browse button to locate the relevant server. To verify the connection to the Archive server click Test server button. Click Next. The Logon Information window opens.


Enter the superuser credentials (domain\UserName and password). Superuser is the user under which Archive Manager is running. It was specified during the installation of Archive Manager. The Super-user must be local admin on your MS Exchange server.

6.Click Next. The Ready to Install the Program window opens.


7.Click Install. When the installation completes, click Finish in the InstallShield Wizard Complete window.


Configuring OWA extension

The setup continues with the Archive Manager OWA extension configuration:

1.If not started, you can launch the OWAInstaller2010.exe located under C:\Program Files \ Metalogix \ MAM4Exchange \ Tools \ OWA.

2.Select the Install/repair option and then click Next.


3.On the next screen you will see the installation path displayed. If the path is not correct, click Change to locate the Archive Manager installation folder.  


4.Click Next. The Configuration parameters window opens.


5.Select the applicable radio button - Local MS Exchange or Office 365 – based on your environment. Then specify relevant settings.

If applicable, in the OWA Server Name URL text box enter the server name where OWA is installed.

In the OWA alias name URL text box you need to provide the URL used to access OWA from internet. If you are using multiple URLs to access OWA, please use the one which is accessible to most of the users.



IMPORTANT: When installing OWA extension for Office 365 environment, PUBLIC ALIAS has to be filled in here.

In the ExchangePamWS service text box enter the ExchangePamWS service URL, i.e. address where this service is installed on the Archive Server (it should be filled in automatically).

If applicable, in Exchange Web service URL text box enter the Exchange web service URL. The Exchange Web Service is a set of web services to access the mailboxes on Exchange Server. This webservice is normally installed on Exchange Servers with the CAS role, so in most cases you can use the url https://<exchange server>/ews/exchange.asmx.

6.Click Next. In the Exchange Web Services Credentials dialog fill in the credentials of your super-user under which Archive Manager is running. It was specified during the installation of the Archive Manager.


7.Click Next. The Server Information window opens.

On this page, enter the name of your Archive Manager Archive Server machine in the Primary Archive Server text box. Should you have only one archive server, the same name can be written in the Secondary Archive Server text box, too. However, if you have more servers, fill in another Archive Manager server in this text box. The secondary server will be used if the primary is not available.

Enter the OWA cache path in the OWA cache folder path text box. By default, the cache folder is created under the Web folder. Use the Browse button to change the OWA cache path, if necessary.


8.Click Next. The Summary window opens.


9.Click Publish. The Installation window opens.


10.When the installation is completed successfully, click Finish.


NOTE: The new settings will not be applied immediately. Either you will have to wait until the system recognizes the changes (done approximately every hour) or you will have to reset the owa application pool: either by recycling the application pool or by resetting IIS. In the latter case connected users will be disconnected and will have to log on again.


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