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MessageStats 7.5.1 - Report Pack for Exchange ActiveSync User Guide

About the Report Pack Gathering Tasks

The tasks that gather the ActiveSync and mobile device data have dependencies on data that is gathered by the core MessageStats gatherings. To correctly populate the Exchange ActiveSync reports, these MessageStats core gathering tasks must be run in the following order:

The core Default Gathering task is a composite task runs the Mailbox Account Properties, Exchange Mailbox, and Exchange Tracking Log gathering tasks in the correct order.

There are also two report pack gathering tasks that must be run in the following order:

The Exchange ActiveSync Devices and the IIS Log File gathering tasks are part of a composite task called the Exchange ActiveSync Default gathering task. Though you can create the Exchange ActiveSync Devices and the IIS Log Files gathering tasks separately, normally you would create and schedule an Exchange ActiveSync Default gathering task to run on a daily basis.

The following table lists the gathering tasks that are specific to the report pack and identifies any gathering dependencies:

Exchange ActiveSync Default

N/A

A composite task that includes the following gathering tasks:

Exchange ActiveSync Devices

IIS Log Files

The dependencies for the individual tasks that comprise the Default Gathering task are described later in this table.

Exchange ActiveSync Devices

Yes

Enumerates the mobile phones and other mobile devices that are associated with the mailboxes stored on all the Exchange mailbox servers.

Device inventory properties such as the operating system or model name are available only for Exchange ActiveSync 6 devices or other mobile devices, such as iPhones, that have an Exchange mailbox.

Successful completion of the Exchange Mailbox gathering task.

IIS Log Files/ Exchange ActiveSync

Yes

Collects IIS log files from the Client Access Servers (CAS) for Exchange 2010.

For Exchange 2013, IIS log files must be collected from all Exchange servers with the CAS or Mailbox role.

For Exchange 2016, IIS log files must be collection from Exchange servers with the Mailbox role.

Successful completion of the Exchange ActiveSync Devices and the Mailbox Account Properties gathering tasks.

Creating a Exchange ActiveSync Default Gathering Task

You can create a Exchange ActiveSync Default gathering task at the Exchange organization level or at the server level. The Exchange ActiveSync Default gathering task consists the following gatherings:

Prerequisites

If you have not already done so, assign the ActiveSync server role to the appropriate ActiveSync servers. For more information, see Assigning the ActiveSync Server Role .

Ensure that the core MessageStats Default Gathering task for the Exchange organization has completed successfully.

Recommendations for Creating Gatherings

You can create all the Exchange ActiveSync gathering tasks at either the Exchange organization level or at the Exchange server level.

For this reason, it is recommended that you run any of the Exchange ActiveSync gathering tasks at the Exchange organization level.

To accumulate historical data, schedule a daily recurring Exchange ActiveSync Default Gathering task. You can schedule the gathering task to run any time you want; however, it is recommended that you run the task at off-peak times.

For the initial gathering task, it is recommended you schedule the task to run on a weekend if you have a large number of mobile devices and users.

1
Expand the Exchange Organizations node and select the Exchange organization you want.
3
Enter a unique name to identify the task, select Exchange ActiveSync Default Gathering as the task template and click Next.
4
Select Most Recent as the date range to indicate the last number of days from which to gather the IIS log files and click Next.
6
Clear the Use Default Configuration check box, specify a schedule for the gathering task and click Next.
9
Click Finish to save the gathering task.
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