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MessageStats 7.5.1 - Administrator Guide

What is MessageStats? MessageStats Information Sources Creating a Connection to Exchange Using the Console Interface Creating Gathering Tasks Default Gatherings Extending Gathering Tasks Configuring Audits Setting Configuration Properties Setting MessageStats Server Properties Setting Exchange Organization Properties Setting Exchange Server Properties Setting Task Execution Server Properties Setting Task Default Properties Compressing Tracking Log Files Using the MessageStats Reports Console Database Management Appendix A:Microsoft ASP.NET Configuration Issues Appendix B: Gathering Task Dependencies Appendix C:Troubleshooting Permission Problems

Specifying Reports IIS Settings

The Reports tab contains the location of the MessageStats Reports IIS server that you specified when you installed MessageStats. You can use the tab if you need to modify the reports server settings.

 

 
Table 5. MessageStats reports server settings.
Option
Definition

MessageStats Reports IIS Server

Shows the IIS server used for MessageStats Reports. If you performed a complete installation, the MessageStats Reports IIS server is the local host. If the MessageStats Reports component is installed on another server, you must supply a valid DNS name (such as a NetBIOS name or a fully qualified domain name).

Port Number

Used to change port number that is used to connect to the MessageStats Report IIS server.

Use HTTPS

Used if you want MessageStats Reports to support secure pages.

Updating Security Credentials for the Scheduler Service

When you install MessageStats, the account that you specify during installation is used, by default, to run the MessageStats Scheduler Service. This is the MessageStats service account.

At a later date, you might need to update the service account. For example, the account might be invalid because it does not exist or is disabled, or the password might have been changed. Or you might wish to run the scheduler service under a different account than the account that was used to install the product.

 
* 
IMPORTANT: To use this option, you must be viewing this property tab in a MessageStats client console that is installed on the same computer on which the MessageStats Scheduler Service is installed.
Problems Caused by Incorrect Credentials

If the password for the service account has been changed, you might see an error message “Unable to Connect to MessageStats Service”. In this case, you could use this property tab to update the password.

What Gets Updated

When you modify the security credentials for the MessageStats Scheduler Service, the changes are made in two places:

•
The MessageStats Scheduler Service (Windows Service) credentials are changed. The credentials can also be accessed in the Windows Service Control Manager (SCM) and are used to start the MessageStats Scheduler Service.
•
The MessageStats Scheduler Service COM object credentials are changed. The credentials can also be accessed in the DCOM Config section of Windows Component Services and are used to instantiate the MessageStats Scheduler Service COM object.
 
Table 6. Resetting credentials for the MessageStats scheduler service.
Option
Definition

Account

Displays the existing account set as the MessageStats Scheduler Service account.

•
Leave the account if only the password must be changed.
- OR -
•
Enter a new account under which the MessageStats Scheduler Service is to be run.
NOTE: The new account must already be a member of the MessageStats Admin local group. The account must also be a member of the local Administrator group on the server.

Password

Enter the password for the service account.

Confirm Password

Re-enter the password to confirm it.

After you have changed the credentials, the console must be closed and opened again for the change to be implemented.

Setting Exchange Organization Properties

•
Introducing Exchange Organization Properties
•
Setting General Organization Properties
•
Selecting a Tracking Log Archive Location
•
Setting Properties for a Specific Exchange Organization
•
Identifying Internal SMTP Namespaces
•
Identifying Internal IP Addresses
•
Identifying Mailboxes for Mailbox Auditing
•
Auditing Subject Text in Messages
•
Configuring Internet Domain Auditing
•
Excluding Mailboxes from Gatherings
•
Setting a Threshold for Delivery Time Audits
•
Changing the Exchange Connection Server
•
Selecting a Separate Gathering Server
•
Selecting a Server for Legacy Public Folder Gathering
•
Viewing Task Membership for an Organization
•
Gathering Distribution Group Membership Information
•
Selecting Servers for Tracking Log Archiving

Introducing Exchange Organization Properties

For MessageStats to perform optimally for your implementation, ensure that the values in the following properties dialog boxes are accurate:

•
Setting General Exchange Properties
You can access a general property tab from the Exchange Organizations node which is used for all Exchange organizations.
For example, you can select a tracking log archive location for the MessageStats archiving feature. For information see Selecting a Tracking Log Archive Location .
•
Setting Properties for a Specific Exchange Organization
By selecting a specific Exchange organization you can access properties tabs that allow you to configure properties that apply to the selected organization.
For example, you can set up audits for mailboxes, email subjects, and domains. You can identify ranges of IP addresses that should be considered as internal for the Exchange organization. You can specify additional internal SMTP namespaces for your organization. You can define delivery time thresholds at the Exchange organization level or select specific Exchange servers for organization gathering tasks.
For information, see Setting Properties for a Specific Exchange Organization .
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