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KACE Cloud Mobile Device Manager Current - Release Notes

Resolved Issues

The following issue is addressed in this release.

Table 2: General resolved issues

Resolved Issue Issue ID
When viewing effective permissions with conflicting results, the UI now returns a message indicating that the conflicting changes cannot be displayed (rather than an error message). 6628
Performance is improved when re-enrolling devices. 6599
Sideloaded apps no longer get updated multiple times. 6586
Clearing notifications was clearing for all users, not just the logged-in user. 6515
Windows Defender configuration profiles could not be linked to a policy when a Windows firewall configuration was already linked. 6512
Removing a Windows custom profile from a device could result in a 404 error if the OMA URI did not support the DELETE operation. 6499
UI messaging is improved when unenrolling or deleting a device. 6498
UI messaging is improved when attempting to upload an invalid appconfig.xml file. 6497
An error message is displayed when uploading an appconfig.xml file without a presentation section. 6439
The policy manager was only sending the next available command with each inventory run instead of sending all available. 6405
Personal passcode rules on Android 12 work profiles no longer continually try to install since they are not supported in Android 12+. 5840

Known Issues

The following issues are known to exist at the time of release.

Table 3: General known issues

Known Issue Issue ID
On Android, when installing kiosk apps during enrollment, the Installation Window may close prematurely leaving a blank app window. This should resolve automatically within a few minutes, after the apps in question complete installation. 6667
Android app associated with a policy appears to be installed on a device before it is actually installed, for example when the device is unavailable. 6182
Windows variable replacement does not remove spaces. 5975
An Android agent update causes the device to exit kiosk mode. 5850
Some types of option sets are not applied to Android COPE devices. 5843
Smart label is not automatically including new macOS 12 devices. 5514
The KACE Connect app occasionally fails to deploy with the configured settings. The root issue is that the app settings are not always imported from Google Play appropriately. Deleting the app from the library and re-importing typically fixes the issue. 5510
iOS restriction sets can occasionally get left behind on a device. This is rarely an issue when applied through policies, but can occur if a restriction set is manually deployed to the device before the policy manager has a chance to push it. 4949
Installing a VPP (iOS) app to device while assigning the license to the user (instead of the device) fails. 4756
An Android Web App cannot be deleted from the app library if it was unapproved from the Google Play store. 4693

Product Licensing

Subscription and licensing information is managed from the Settings page in KACE® Cloud MDM. It includes information on paid and trial subscriptions, licenses, start and end dates, available licenses, and more. For details, see About subscriptions and licensing

More resources

Additional information is available from the following:

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