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Collaboration Services 3.8 - User Guide

Getting started with Collaboration Services Organizing objects for synchronization Resolving synchronization conflicts Managing the synchronization process Transport management Fine-tuning and maintenance Backup, restore, and troubleshooting Appendix A: Customizing the format of synchronized data Appendix B: Collaboration Services events

Getting started with Collaboration Services

Introduction

Quest® Collaboration Services™ is a centralized collaboration application that enables you to organize collaboration between multiple forests. Collaboration Services securely synchronizes Active Directory and Exchange data (such as user objects, distribution lists, free/busy and calendar information) between isolated forests in a multi-forest/multi-org deployment of Active Directory.

Collaboration Services provides a consolidated view of all collaboration processes, gives easy access to object management functionality, and assists corporate IT administrators in synchronizing data between separated forests. It can also be used on a continuous basis to reduce the costs and complexities associated with managing a decentralized, multi-forest network.

It can be deployed in a single company (for example, between divisions and subsidiaries) as well as between separate companies (partners, consultants, and vendors). Collaboration Services allows for granular and selective data synchronization, including global address list (GAL), free/busy and calendar information in Exchange 2007, 2010, 2013 and 2016.

Security considerations

The first security level for Quest Collaboration Services is authentication. The authentication type should be specified by an administrator according to the company’s environment and policy.

Authentication

The first security level for Quest Collaboration Services is authentication. The authentication type should be specified by an administrator according to the company’s environment and policy.

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