Cannot create backup using default port 3843 - Cannot connect to backup agent. The Backup agent log is never written. (4257637)

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Título

Cannot create backup using default port 3843 - Cannot connect to backup agent. The Backup agent log is never written.
Descripción

When attempting to create a backup, after about 200 seconds, you receive the error "Cannot connect to backup agent".
You have confirmed that the backup agent port is reachable by a port query.
Causa

This is due to reliance on RPC Endpoint mapper as well as the above port.
Resolución

By default, the software always reaches out on port TCP 135 to negotiate the port used to connect to the backup agent.
You can force the setting to use a port by default, which will override this behavior.
Right-click the top-left "Recovery Manager for Active Directory" node > Settings > Ports > Connect to the Backup Agent using a specific TCP port.

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Contenido recomendado

Producto(s):: Recovery Manager for AD Disaster Recovery Edition
10.2.2, 10.2.1, 10.2, 10.1.1, 10.1, 10.0.1, 10.0; Recovery Manager for AD Forest Edition
10.2.2, 10.2.1, 10.2, 10.1.1, 10.1, 10.0.1, 10.0; Recovery Manager for AD
10.2.2, 10.2.1, 10.2, 10.1.1, 10.1, 10.0.1, 10.0

Historial del artículo:: Creado el: 7/10/2019
Última actualización: 5/7/2023

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