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Título
How to Pair a Linux Agent to its original Recovery Points after the Agent had been Reinstalled. -
Descripción
When Rapid Recovery agent software is reinstalled on a protected machine and the agent is re-protected, the recovery points from before the reinstall are not being paired together with this same agent on the core.
Also, when the protected machine is removed and the recovery points kept, the newly reinstalled agent that is re-protected is not pairing with the old recovery points chain. -
Resolución
To resolve this issue:On the core,1. To identify the unique Agent ID for the agent. Select the agent under Recovery Points Only data on the Core console.The Agent ID will be found in the Web URL, for example, https://ra-core1:8006/apprecovery/admin/ProtectedMachines/ce6528f3-739f-42c2-8762-6e19d001076a. In this case the Agent ID is ce6528f3-739f-42c2-8762-6e19d001076a. Copy this ID.
2. To identify the unique Agent ID for the new agent that is currently protected, and unique Agent ID is found in the Web URL but also in the registry of the Core. Open the registry and go to HKLM\Software\AppRecovery\Core\Agents. You will see the Agents listed by Agent ID since it's a protected machine. Find the ID in question, select it, and the Display Name of the agent will be shown to verify against.On the Agent.
3. Open a SSH session to the agent
4. Stop the Agent Service.sudo service rapidrecovery-agent stop
5. Edit the xml that cointains the agent IDsudo vi /root/.mono/registry/CurrentUser/software/apprecovery/agent/agentid/values.xml
6. Locate
<value name="Id" type="string">befd6062-4f8a-4be6-b73a-0c29e0f03a7f </value>
This is the unique ID of the new agent from step #2.
7. Replace the value with the correct unique Agent ID value that is from the original agent as copied from the core (from step #1).
8. Backup and delete the AgentPairingSettings xml file (this file will be recreated after the agent is re-protected having the correct unique Agent Id - in step #9 below).
Backup
cp /root/.mono/registry/CurrentUser/software/apprecovery/agent/agentpairingsettings/values.xml /<backuplocation>/agentidvalues.xml
Delete
rm /root/.mono/registry/CurrentUser/software/apprecovery/agent/agentpairingsettings/values.xml
9. Start the Agent Service.sudo service rapidrecovery-agent start
10. On the Core console, unprotect the agent by going to the agent > in the Summary tab > under the Actions drop down menu > Select Remove Machine (this is to remove existing protected agent having the incorrect agent id).
11. Protect the Agent and its recovery points will be paired together.