Requirements for the Rapid Recovery Agent software are described in the following table.
NOTE: Rapid Recovery Agent cannot be deployed to a machine with a Linux operating system installed using the Add-on for Kaseya. If using that add-on, you must install the Agent on a Linux machine manually. For more information, see the Rapid Recovery User Guide.
The first column of the following table lists Agent software requirements, including operating system, architecture, memory, processor, Exchange Server, SQL Server, SharePoint, storage, network and network hardware. The second column includes specific details for each.
The Rapid Recovery Agent software supports 32-bit and 64-bit Windows and Linux operating systems, including the following:
1 On version 7.3 or later only, on XFS file system only.
2 BTRFS is supported on kernels 3.7 and later.
3 Because Ubuntu Linux versions 12.04 LTS, 12.10, 13.04, 13.10, 14.10, 15.04, 15.10 have reached end of life and are no longer tested, support is limited.
Additional operating systems are supported for agentless protection only. For more information, see Rapid Snap for Virtual agentless protection.
If any operating system listed specifies a service pack (for example, Windows 2008 R2 SP1), then the OS with the specified service pack is the minimum requirement. If an operating system is listed without a service pack (for example, Windows 8.1), then the base operating system is supported. Any subsequent SP for a listed OS is also supported, unless explicitly excluded.
The Rapid Recovery Agent software supports Windows Server Core edition installations for Windows Server 2008 R2 , Windows Server 2012, Windows Server 2012 R2, and Windows Server 2016. For Windows Server 2008 R2 Core only, you must have SP1 or later.
The Rapid Recovery Agent software supports the Linux distributions included in this list. Most of the released kernel versions have been tested. File systems supported include ext2, ext3, ext4, and xfs. BTRFS is also supported (only on SLES 12, SLES 12 SP1, and SLES 12 SP2 with kernel version 3.7 or later). For more information, see the Rapid Recovery release 6.2 operating system installation and compatibility matrix.
Agents installed on Microsoft Hyper-V Server 2012, 2012 R2, and 2016 operate in the Core edition mode of the relevant Windows Server OS.
32-bit or 64-bit
4GB or higher
Single processor or higher
Microsoft Exchange Server support
Microsoft Exchange Server 2007 SP1 Rollup 5 or later, Exchange Server 2010, Exchange Server 2013, or Exchange Server 2016.
Microsoft SQL Server support
Microsoft SQL Server 2008, SQL Server 2008 R2, SQL Server 2012, SQL Server 2014, SQL Server 2016, SQL Server 2017 are supported on Windows machines only (no Linux support).
SQL Server 2017 does not support agentless protection.
Microsoft SharePoint Server support
Microsoft SharePoint 2007, 2010, 2013, 2016
Oracle relational database support
Oracle 12c database using Rapid Recovery Agent release 6.2 or later on 64-bit servers running Windows Server 2012 R2 or Windows Server 2016.
Oracle support includes application awareness. You can perform database integrity checks against our volume images using DBVERIFY (a native Oracle utility). Protection of Oracle12c databases is limited to using Volume Snapshot Service (VSS) in the ARCHIVELOG mode.
For more information, see "About protecting Oracle database servers" in the Rapid Recovery User Guide.
Direct attached storage, storage area network or network attached storage
1 gigabit Ethernet (GbE) minimum
Quest does not recommend protecting machines over a wide-area network (WAN). If you have multiple networked sites, Quest recommends installing a Core at each site. To share information, you can replicate between the Cores located at different sites. Replication between Cores is WAN-optimized. The data transmitted is compressed, deduplicated, and encrypted during transfer.
Use network cables with the appropriate rating to obtain the expected bandwidth.
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