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Título
"Dismiss All" button located on Agent's "Events" tab removes all Core alerts instead of alerts for particular Agent only -
Descripción
Steps to reproduce:1. Go to Core Console > Agent > Events2. Switch from "Tasks" to "Alerts"3. Click [Dismiss All]
4. On the warning dialog box "Are you sure you want to dismiss all Core Alerts?" click [Yes]Actual result:All Core alerts were removedExpected result:There are more than one possible expected results:1. [Dismiss All] button should be moved to the Core level2. [Dismiss All] button should remove alerts for current agent only -
Causa
The issue has been identified as defect RR-103386.
Affected versions: 6.1.1, 6.1 and 6.0.2. -
Resolución
This issue was fixed since Rapid Recovery version 6.1.2. -
ID de defecto
RR-103386