Regresar
-
Título
ODR subscription was renewed, but it not showing the renewal -
Descripción
On Demand Recovery's subscription is expiring soon, but it has already been renew. However the old expire date is still showing under the Subscription screen. -
Causa
Customers subscription will not update until the new order start date.
SaaS license access is not granted before the actual start date.
-
Resolución
An Enhancement Request was submitted to allow On Demand Recovery to show as well the future subscriptionThe Enhancement ID is: ADO-361153. -
ID de defecto
ADO-361153