Regresar
-
Título
Cannot retrieve subscription data from Microsoft Office 365. -
Descripción
When adding users in a mail or calendar collection, the following error message may occur: Cannot retrieve subscription data from Microsoft Office 365. Details: The remote server returned an error: (400) Bad request. -
Causa
The service account being used is not following recommendations of the manual.
-
Resolución
- Accounts must be created as specified in the manual. Create service in administration center for Microsoft online or via powershell.
- Default UPN is a prerequisite. The service account must have the default UPN suffix <tenant_name>.onmicrosoft.com.