A common cause is if Excel was ever used to create, open or modify the ,csv file in any way.
Excel adds extra formatting to the .csv file which can make the file unusable in Essentials.
Best practice is to use Notepad to create the .csv file, and keep the formatting basic.
Create one line for each user (note user must ALREADY exist and be licensed on the target OneDrive beforehand. Essentials cannot create the target user.
No header line is required in the .csv.
Example:
c:, username@domain.com
Save the file and upload into the console tool.
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