1. When running Spotlight 10.5 or 10.5.1 the client may crash with the error:
"Spotlight on SQL Server has stopped working"
No stack trace is seen. The client may not stay up. The client will crash leaving it alone at the heat map but it will crash quicker after choosing any connection.
2. Choosing the "Configure | Alarm Actions" may cause the following error and stack trace:
"An unexpected problem has occurred"
Details:
Message:
Socket Error # 10060
Connection timed out.
Source:
00946F54 (Spotlight.00545F54) 10.5.1.7383
Call stack:
00946F54 (Spotlight.00545F54) 10.5.1.7383
00946ED9 (Spotlight.00545ED9) 10.5.1.7383
00946E46 (Spotlight.00545E46) 10.5.1.7383
00944212 (Spotlight.00543212) 10.5.1.7383
0096E988 (Spotlight.0056D988) 10.5.1.7383
009707F4 (Spotlight.0056F7F4) 10.5.1.7383
0099375A (Spotlight.0059275A) 10.5.1.7383
00976529 (Spotlight.00575529) 10.5.1.7383
009A2BC6 (Spotlight.005A1BC6) 10.5.1.7383
009A3057 (Spotlight.005A2057) 10.5.1.7383
009A4BE0 (Spotlight.005A3BE0) 10.5.1.7383
009A0870 (Spotlight.0059F870) 10.5.1.7383
009A11D7 (Spotlight.005A01D7) 10.5.1.7383
009ACFA9 (Spotlight.005ABFA9) 10.5.1.7383
009AD288 (Spotlight.005AC288) 10.5.1.7383
008BDECF (Spotlight.004BCECF) 10.5.1.7383
00A64583 (Spotlight.00663583) 10.5.1.7383
00573647 (Spotlight.00172647) 10.5.1.7383
3. The Windows Event Viewer may capture the following in the Windows Logs | Application Events:
General:
Faulting application name: Spotlight.exe, version: 10.5.1.7383, time stamp: 0x53d5f3c4
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xe0434352
Fault offset: 0x0000c42d
Faulting process id: 0x4954
Faulting application start time: 0x01cfab6d78fc4dfd
Faulting application path: C:\Program Files (x86)\Quest Software\Spotlight on SQL Server\Console\Spotlight.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 164823fc-1761-11e4-8ad7-005056c00008
Details:
- System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2014-07-29T20:44:09.000000000Z
EventRecordID 12987185
Channel Application
Computer <computer_name>
Security
- EventData
Spotlight.exe
10.5.1.7383
53d5f3c4
KERNELBASE.dll
6.1.7601.18409
53159a86
e0434352
0000c42d
4954
01cfab6d78fc4dfd
C:\Program Files (x86)\Quest Software\Spotlight on SQL Server\Console\Spotlight.exe
C:\Windows\syswow64\KERNELBASE.dll
164823fc-1761-11e4-8ad7-005056c00008
General:
Application: Spotlight.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Net.Http.HttpRequestException
Stack:
at System.Runtime.CompilerServices.AsyncServices.<ThrowAsync>b__1(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
Details:
- System
- Provider
[ Name] .NET Runtime
- EventID 1026
[ Qualifiers] 0
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2014-07-29T20:44:08.000000000Z
EventRecordID 12987184
Channel Application
Computer <computer_name>
Security
- EventData
Application: Spotlight.exe Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Net.Http.HttpRequestException
Stack:
at System.Runtime.CompilerServices.AsyncServices.<ThrowAsync>b__1(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
