Microsoft Office365 configured OAuth on KACE SMA Service Desk but no incoming Emails for certain queue. (4375733)

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Título

Microsoft Office365 configured OAuth on KACE SMA Service Desk but no incoming Emails for certain queue.
Descripción

Created a new Service Desk queue on K1000 SMA and configured using Microsoft Office365 OAuth credentials for the queue inbound Emails. Emails are being send to K1000 SMA Service Desk queue for Tickets creation, but instead the Ticket Emails are found to be inside the Office365 Inbox and not being sent to the Service Desk queue.

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Producto(s):: KACE Asset Management Appliance
13.2.182, 13.2.181, 13.2; KACE Service Desk
13.2.182, 13.2.181, 13.2; KACE Systems Management Appliance
13.2.182, 13.2.181, 13.2; KACE as a Service
13.2.182, 13.2.181, 13.2

Historial del artículo:: Creado el: 5/15/2024
Última actualización: 5/15/2024