What information is stored and how is it handled in KACE Cloud? (4276374)

KACE Cloud stores every customer’s data in a separate database, and each database is encrypted. Additionally, all data is encrypted while in transit.

We do not retrieve any emails, photos, text messages, contacts, phone logs, or other personal data from the device, nor do we access the camera or microphone. We do get lists of installed apps, configured profiles (Wi-Fi, VPN, certificates, accounts, etc.) plus hardware data (including IMEI/MEID, serial number, etc.). The device location is only retrieved from the device if specifically configured by the device administrator.