Error: "Unable to enqueue discovery task" (4360965)

Trying to run discoveries you may get an error similar to the following:

"Unable to enqueue discovery task for DiscoveryCollectionTask,task data <DiscoveryCollectionTask>"

"Incomplete Discovery Configuration"

Workaround #1:

If you can connect/ping the SQL server from both the node server and Enterprise Reporter Server using FQDN but you cannot connect/ping using the simple SQL server name please try the following:

1. Stop the Dell Enterprise Reporter Server service on the ER server.
2. Stop the Dell Enterprise Reporter Node service on the node computer.
3. On the ER server, navigate to "C:\Program Files\Dell\Enterprise Reporter\Server" and look for "ReporterServer.exe.config" file.
4. Open the file with notepad and change all the "serverName" variable values to be in the FQDN form.
5. Save the file.
6. Start the the Dell Enterprise Reporter Server service on the ER server and the Dell Enterprise Reporter Node service on the node computer.
7. Retry the discovery.

Workaround #2:

1. Open the Configuration Manager.
2. Click Manage Discovery Clusters.
3. Click the Discovery Nodes tab.
4. Right click each node and select Disable Node.
5. Right click each node and select Remove Node
6. Confirm the node has been removed from each node machine.
7. Confiurm the dbo.tblDiscoveryNode table in the ER database does not have any entries for the removed nodes.
8. Close the Configuration Manager and Report Manager.
9. Restart the ER server service.
    - Versions prior to 2.5 - Quest Enterprise Reporter Server service.
    - Version 2.5 and later - Dell Enterprise Reporter Server service.
10. Redeploy the nodes and ensure the account being used has access to the database