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Título
Unable to scan the Service Mailbox: "Error occurred while retrieving data from the Exchange server. [0x80080005 (Server execution failed)]" -
Descripción
When using Outlook 2013 32bit as the MAPI provider and the Synchronization Service is started MAPI is not able to initialized and the following errors are seen:
Events node:Error occurred while retrieving data from the Exchange server. [0x80080005 (Server execution failed)]
MAPIServ.log*************************** Log started ***************************19/12 13:25:22:898 | ACSMAPIServ.cpp(131) | 2512 | Current process id: 189619/12 13:25:22:898 | ACSMAPIServ.cpp(140) | 2512 | Success initialize COM19/12 13:25:22:898 | ACSMAPIServ.cpp(184) | 2512 | Failed initialize MAPI19/12 13:25:22:898 | ACSMAPIServ.cpp(185) | 2512 | Error: -214746725919/12 13:25:22:898 | ACSMAPIServ.cpp(225) | 2512 | Term19/12 13:25:22:898 | ACSMAPIServ.cpp(227) | 2512 | Uninitmapimsal.log
19/12 13:30:23:453 | Helpers.h(56) | 3128 | *** EXCEPTION Exiting helpers::GetMAPIServ19/12 13:30:23:453 | BranchesGeneralStatist...(335) | 3128 | SetErrorState. Error state: Server execution failed19/12 13:30:23:453 | MAPIMSAL.cpp(240) | 3128 | Error: Server execution failed0x8008000519/12 13:30:23:453 | MAPIMSAL.cpp(793) | 3128 | Check error: -214695935519/12 13:30:23:453 | MAPIMSAL.cpp(828) | 3128 | Need restart19/12 13:30:23:453 | MAPIMSAL.cpp(885) | 3128 | Need to restart19/12 13:30:23:453 | MAPIMSAL.cpp(176) | 3128 | Exiting CMAPIMSAL::GetContent -
Causa
Default MAPI client not set in the Registry on the Collaboration Services machine. -
Resolución
1. Open Regedit
2. Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail
3. Ensure the value on (Default) REG_SZ is set to Microsoft Outlook