Sometimes this is caused by the coordinator being offline. When we check the Coordinator logs to see why it is offline we see the following error:
Database is higher version than our application, we are: X, database is: Y
This would indicate that the database schema was upgraded during a Change Auditor upgrade in an environment where you have multiple coordinators installed and that the coordinator that you are trying to connect to was not upgraded.
You need to upgrade your coordinator and client on that host to match the version (Y) that the database is currently at.
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