The is due to a race condition which happens as a result of how Change Auditor is provided the Initiator UserName information from ARS. The following steps outline how this could happen:
The solution to this situation is to upgrade ARS to 6.9 and re-deploy the integration script. Due to changes in how Change Auditor and ARS communicate, the Initiator UserName value is now provided with the rest of the event details directly from the Agent.
We suggest removing the integration scripts from ARS prior to upgrading. Steps for this can be found in the Change Auditor Installation Guide in the "Dell One Identity Active Roles Server Integration" section.
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