El envío de formularios en el sitio de soporte no está disponible temporalmente para programar el mantenimiento. Si necesita asistencia inmediata, comuníquese con el soporte técnico. Disculpe las molestias ocasionadas.
Invalid credentials errors when trying to configure the shared folder option
Descripción
When we specify an account in the shared folder configuration, we get an invalid credentials error, however the credentials are correct and has the required access.
Resolución
Resolved in version 7.0.1 and later. It is highly recommended to upgrade to the latest release.
WORKAROUND:
Add the account used for the shared folder to the Local administrators on both the Change Auditor Server and the where the share folder resides
if account is in both places try copying from the Administration tasks | Coordinator | Shared Folder, the UNC path to the report path on the report tab.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Bienvenido al portal de soporte
Puede encontrar ayuda de soporte en línea para el *producto* Quest en un sitio de soporte afiliado. Haga clic en Continuar para ser dirigido al contenido de soporte y a la asistencia adecuados para el *producto*.