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Título
Change Auditor agent service fails to start after installing Windows 2016 Cumulative update KB4056890 -
Descripción
The Change Auditor agent fails to start on Windows 2016 after installing Cumulative Update KB4056890The following is recorded in the Change Auditor Agent log:2018-01-09 13:38:46.072 [2524][WARN][NetProLib::Injection::DllInjector::_OpenProcess(800)] DllInjector(188d0a8) process not found2018-01-09 13:38:46.072 [2524][ERROR][CServicesHook::InstallHook(306)] Support Dll initialization error (NetProLib::Injection::DllInjector::_OpenProcess - Unable to locate process id -1) on C:\Program Files\Quest\ChangeAuditor\Agent\SCM\SERVICESHOOK.DLL2018-01-09 13:38:51.099 [2524][WARN][TrogdorLib::Common::CTrogdorService::StartImpl(185)] Error initializing sub-system {Services Hook (39)}.2018-01-09 13:38:51.099 [2524][ERROR][CMonitorService::OnStartFailed(519)] Failed to initialize some threads and sub-systems. -
Causa
Product defect. -
Resolución
WORKAROUND
Disable Change Auditor agent SCMHook
Prevent the SCM ServiceHook.dll from being installed using the following registry keyLocation:RegistryPath: HKEY_LOCAL_MACHINE\SOFTWARE\Quest\ChangeAuditor\AgentValue Name: DisableSCMHookValue Type: DWORDValue: 1 - Disable SCM hook0 - Enable SCM hook (default)Please note: If you have a Change Auditor version prior to 6.9.5, any folder/registry paths referenced may contain a non-Quest branded pathSTATUSThis issue has been resolved in the latest Change Auditor Maintenance release: -
ID de defecto
VST0018962