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Título
Open Archived Emails Using OWA Add-In When Users Have Access To Another Mailbox In Exchange -
Descripción
When a user has access to another mailbox in Exchange, the OWA Add-in is not present or enabled to retrieve or restored any archive message, only works for the main mailbox owner.
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Causa
Microsoft Exchange Limitation -
Resolución
Due to a Microsoft Exchange limitation, the OWA Add-in for Archive Manager Products doesn't work when a user has access to another mailbox and wants to open/retrieve/restore any archived message.
At the moment there's no possible workaround or solution.